4 months ago
Remote, United StatesStaff+
Responsibilities
- Own delivery quality, execution plans, priorities, risks, and blockers across multiple client accounts.
- Guide solution architecture and technical decisions across concurrent engagements and review critical work before client delivery.
- Coach and develop engineers through direct feedback, milestone retrospectives, and engagement-based development.
- Serve as the senior technical and delivery presence for clients and maintain clear, proactive communication.
- Establish account execution cadences, ownership structures, reviews, checkpoints, and commitment tracking.
- Identify and escalate technical, staffing, scope, timeline, and client-alignment risks with clear recommendations.
Requirements
- 8+ years of software engineering experience, including meaningful client-facing or field delivery work.
- Demonstrated ownership of delivery quality across multiple concurrent engagements or accounts.
- Strong Python skills, production AI/ML delivery experience, and sound architectural judgment with the ability to read code.
- Proven experience developing engineers through direct, specific, and timely feedback.
- Excellent executive and technical communication skills with both client CTOs and engineers.
- Deep comfort with AWS, GCP, or Azure and production deployment practices.
- Strong commercial awareness of how delivery decisions affect account health and business outcomes.
- Preferred experience includes production work with LLMs, Anthropic, OpenAI, Cohere, vector search, retrieval-augmented generation, or agentic systems.
- Preferred qualifications include consulting, professional services, engagement leadership, MLOps tooling, and familiarity with enterprise security, privacy, and compliance constraints.
Benefits
- Competitive compensation with salary plus deployment bonuses or client uplift incentives.
- Equity options in a growing AI services company.
- Fully remote work with a work-from-home stipend and monthly lifestyle stipend.
- Ownership of a client portfolio and the team delivering it.
- A technical leadership role with flexibility across industries and problem domains.
- Collaborative, mission-driven work focused on real-world AI impact.
Tech Stack
Categories
Forward Deployed
About Eliza
Eliza is a New York–based technology services firm that designs and delivers enterprise AI solutions. The company helps organizations adopt ChatGPT Enterprise, build custom LLM integrations and agents, and implement predictive analytics and intelligent automation. It operates on a consulting and implementation model, partnering across industries to move prototypes into production; privately held with a headquarters in New York City.