3 months ago
Hanoi, VietnamSenior
Responsibilities
- Build AI agents, workflows, tools, and automations for customer, product, and operations problems.
- Apply LLMs, retrieval, tool calling, evaluations, guardrails, and automation to practical financial workflows.
- Develop AI-assisted experiences for onboarding, support, KYC, risk review, CRM, operations, document handling, and product intelligence.
- Work with product and engineering teams to identify valuable opportunities, ship solutions quickly, and improve them in production.
- Design reliable systems that address accuracy, hallucination risk, latency, cost, security, compliance, and user trust.
- Convert manual processes into scalable AI-enabled systems.
Requirements
- Hands-on engineering ability and production ownership are required.
- Experience building AI agents, LLM applications, RAG systems, automation workflows, copilots, or AI-enabled tools is required.
- Strong coding ability in Python, TypeScript, JavaScript, or a similar practical stack is required.
- Candidates should be able to evaluate quality, improve reliability, and make sound decisions about what to automate.
- Fintech, banking, support automation, risk, KYC, fraud, CRM, or operations automation experience is a strong plus.
- Candidates must already be based in Vietnam and have strong English communication skills.
- Candidates should demonstrate personally building, shipping, or scaling a serious product, platform, or system.
Benefits
- Remote role for candidates based in Vietnam.
- English is the main working language, and strong English communication is required.
- Fast interview process with a potential offer within one week of starting interviews.
Tech Stack
Categories
About Bjak
Bjak builds an online insurance marketplace for consumers in Malaysia and Southeast Asia, enabling comparison and purchase of car, health, life, and travel policies. Its business model is aggregator-based, earning commissions and fees from insurers and partners while streamlining digital applications and renewals. Founded in 2019 and headquartered in Selangor, it is privately held and is expanding from insurance comparison into broader fintech services via a planned finance super app.