ByteDance

Site Reliability Engineer, Traffic Solution - System Service Global

ByteDance
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1 day ago
Singapore, SingaporeMid Level

Responsibilities

  • Design, configure, and maintain flexible forward and reverse proxy service deployments with complex routing, protocol, and access-control requirements.
  • Translate business traffic-forwarding requirements into deployable solutions using cloud products and in-house platforms.
  • Rapidly prototype and iterate on traffic solutions to improve deployment efficiency and time-to-value.
  • Build and maintain observability pipelines for log collection, metrics aggregation, usage analysis, and traffic telemetry.
  • Serve as the first point of contact for traffic-service incidents and inquiries by triaging issues, coordinating resolution, and communicating status.
  • Document reusable solution patterns and configurations to support future delivery and onboarding.

Requirements

  • Bachelor’s degree or higher in Electrical Engineering, Computer Engineering, Computer Science, or a related major.
  • Strong understanding of OSI Layer 4–7 protocols, including TCP/UDP, HTTP/1.1, HTTP/2, TLS, DNS, and WebSocket.
  • Hands-on experience with forward and reverse proxy mechanisms and tools such as Nginx, Envoy, or HAProxy.
  • Strong troubleshooting ability across DNS resolution, load balancing, TLS handshakes, and application-layer failures.
  • Strong communication and cross-functional collaboration skills across engineering and non-technical stakeholders.
  • Familiarity with AWS EKS/NLB, GCP Cloud Load Balancing, or comparable cloud traffic products.
  • Development proficiency in Python, Go, or an equivalent language, with experience building internal tooling or traffic-management automation.
  • Experience designing or maintaining data pipelines and observability infrastructure.
  • Ability to process and interpret large volumes of traffic data to identify trends, anomalies, and optimization opportunities.

Categories

DevOpsSite Reliability
ByteDance

About ByteDance

10,000+ employees

ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment and enterprise services - over 2.5bn people interact with ByteDance products including TikTok. Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. We are committed to building a safe, healthy and positive online environment for all our users. We have over 110,000 employees based in more than 30 countries globally. Join us.

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