6 months ago
Responsibilities
- Own all technical aspects of the customer lifecycle from deployment through activation and customer success using Devin.
- Understand customers’ technical challenges and identify productive use cases for Devin.
- Build relationships with customer engineering teams to support product integration, adoption, user activation, and utilization.
- Design and deliver technical pre-sales demonstrations and enterprise pilots.
- Develop ongoing customer training programs and enablement resources.
- Implement requested features when appropriate and advocate for customer needs with the broader team.
- Provide customer insight and product judgment to help shape the product roadmap.
Requirements
- A degree in a STEM field is required.
- A proven track record of successful enterprise deployments in previous go-to-market or forward-deployed engineering roles is required.
- Strong relationship-building and communication skills, including the ability to explain complex technical topics to customers at all levels, are required.
- The ability to thrive in ambiguous, rapidly changing, and high-intensity environments is required.
- A demonstrated exceptional ability to learn is required.
- Experience selling highly technical products, working as a software engineer, or founding a startup may be advantageous.
Categories
Forward DeployedSolutions Engineering
About Cognition
Makers of Devin, the first AI software engineer. We are an applied AI lab building end-to-end software agents. We’re building collaborative AI teammates that enable engineers to focus on more interesting problems and empower engineering teams to strive for more ambitious goals.