7 months ago
Tokyo, JapanSenior
Responsibilities
- Own all technical aspects of the customer lifecycle from deployment through activation and customer success using Devin.
- Understand customers’ technical challenges and identify productive use cases for Devin.
- Build relationships with customer engineering teams to support product integration, adoption, user activation, and utilization.
- Design and deliver technical pre-sales demonstrations and enterprise pilots.
- Develop ongoing customer training programs and enablement resources.
- Implement requested features when appropriate and advocate for customer needs with the broader team.
- Provide customer insight and product judgment to help shape the product roadmap.
Requirements
- A degree in a STEM field is required.
- A proven track record of successful enterprise deployments in previous go-to-market or forward-deployed engineering roles is required.
- Strong relationship-building and communication skills, including the ability to explain complex technical topics to customers at all levels, are required.
- The ability to thrive in ambiguous, rapidly changing, and high-intensity environments is required.
- A demonstrated exceptional ability to learn is required.
- Experience selling highly technical products, working as a software engineer, or founding a startup may be advantageous.
Categories
Forward DeployedSolutions Engineering
About Cognition
Cognition is an applied AI company building end-to-end software agents for engineering teams. Its flagship product, Devin, is an AI software engineer that collaborates with developers to plan tasks, write code, run tests, fix bugs, and ship changes across common tools. The company is privately held, founded in 2023, and headquartered in San Francisco.