Google

Customer Engineer, Applied AI

Google
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10 hours ago
Madrid, Spain or London, United KingdomStaff+

Responsibilities

  • Design end-to-end architectures for enterprise customer journeys, agentic commerce, back-office automation, multi-agent systems, and intelligent search.
  • Define reasoning loops, tool and API execution, dynamic SOP retrieval, advanced RAG, and multimodal extraction, and build prototypes to validate customer journeys and search flows.
  • Architect compliant solutions using VPC Service Controls, IAM, CMEK, data residency, and AI safety boundaries.
  • Integrate Google Cloud AI with CRMs, CCaaS and telephony platforms, e-commerce backends, and ERPs.
  • Define technical blueprints for transitions to FDE, PSO, and partner teams, and create reusable solution accelerators, whitepapers, and playbooks.
  • Partner with enterprise architects, engineering leads, and C-level stakeholders while relaying field feedback to Product Engineering.

Requirements

  • Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
  • 10 years of experience in a customer-facing technical role or software engineering role working with cloud-native architectures.
  • 2 years of experience building, prototyping, or deploying Generative AI, Conversational AI, or Enterprise Search/Information Retrieval solutions using modern AI APIs, models, or developer frameworks.
  • Experience writing and debugging Python or another modern backend language, including REST APIs, asynchronous operations, and OpenAPI specifications.
  • Experience presenting architectures and managing technical discussions with enterprise technical stakeholders.
  • Preferred experience developing autonomous agents with Google ADK, LangGraph, and Semantic Kernel.
  • Preferred expertise in enterprise RAG optimization, hybrid vector retrieval, semantic search, ranking engines, and Vertex AI Search.
  • Preferred experience building agentic shopping workflows with product catalogs, dynamic pricing, and order management backends.
  • Preferred knowledge of tool execution patterns, MCP, OpenAPI schemas, and integrations with CRM, ERP, and e-commerce APIs.
  • Preferred knowledge of cloud security perimeters, Terraform infrastructure, distributed tracing, and hallucination evaluation.

Benefits

  • Spain base pay is €124000–€127000 EUR, plus a 20% bonus target, equity, and benefits.
  • The role is part of Google Cloud's go-to-market team and provides access to Google's AI portfolio, Vertex AI, Gemini models, and DeepMind engineering and research teams.

Tech Stack

Google CloudPythonTerraform

Categories

Solutions Engineering
Google

About Google

10,000+ employees

Google builds consumer and enterprise software and services including Search, Android, YouTube, Chrome, Maps, Gmail, and Google Cloud. Its business model centers on digital advertising and paid cloud, software, and hardware offerings (e.g., Pixel and Nest) for consumers, developers, and organizations. Founded in 1998 and headquartered in Mountain View, California, Google operates globally as a subsidiary of Alphabet Inc.

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