Integration and Customisation Engineer - 2 (PHP+React.JS)
Exotel Techcom Private Limited2 months ago
Gurgaon, IndiaMid Level
Responsibilities
- Design and develop complex enterprise customizations, integrations, and automation modules.
- Own the end-to-end execution, deployment, and production stabilization of internal and customer-related projects.
- Optimize legacy, forked, and complex codebases for performance, reliability, and scalability.
- Mentor L1 engineers, conduct code reviews, and maintain high coding standards.
- Translate enterprise requirements and technical challenges into actionable roadmaps and technical documentation.
- Create comprehensive test plans and ensure high-quality deployment execution.
- Track engineering health metrics and help minimize and rapidly resolve production incidents.
- Collaborate with Product, Engineering, Infosec, vendors, partners, and customer-facing teams.
Requirements
- Requires 2–4 years of software engineering experience.
- Requires a Bachelor’s or Master’s degree in Computer Science.
- Advanced proficiency in PHP and expert knowledge of HTML, CSS, and React.js.
- Strong knowledge of data structures, algorithms, concurrency, and multithreading.
- Practical experience with 3-tier and microservices architectures, RESTful services, and HTTP protocols.
- Expertise in SQL/NoSQL data modeling, caching layers, and building and deploying Linux-based applications.
- Understanding of TCP/IP networks and Linux operating system configuration.
- Demonstrated end-to-end ownership of complex delivery cycles and production quality.
- Ability to communicate technical challenges as clear roadmaps and create diagrams, flowcharts, and project scope documents.
- Preferred experience with GenAI applications, Grafana, Kibana, AWS, GCP, Azure, DevOps practices, customization-heavy environments, or forked codebases.
- Experience with Jira and Confluence for project and delivery tracking.
Tech Stack
Categories
About Exotel Techcom Private Limited
Exotel Techcom Private Limited builds an omnichannel customer engagement and contact center platform for businesses, offering cloud telephony, voice, SMS, WhatsApp/RCS messaging, and conversational AI to support both human and virtual agents. It sells SaaS and usage-based CPaaS solutions to enterprises; founded in 2011 and headquartered in Bangalore, it reports serving 7,000+ customers and powering over 20 billion customer conversations annually.