2 months ago
Base Salary
$85k - $141k/yr
Responsibilities
- Own an operational capability across the managed estate, including automation, runbooks, monitoring, backup and recovery, and service standards.
- Design telemetry, logging, alerting, service-level objectives, escalation paths, and continuous-monitoring evidence pipelines for regulated cloud environments.
- Lead incident response, incident command, problem management, post-incident reviews, and corrective actions.
- Automate operational work using Infrastructure-as-Code, pipelines, scripting, and policy-as-code, and package reusable solutions for multiple clients or teams.
- Serve as the senior escalation point in client environments and support operational readiness, transitions, renewals, expansions, and technical solutioning.
- Hold and improve on-call rotations and author or review code, runbooks, operational designs, and compliance documentation.
- Mentor Site Reliability Engineers and junior staff, review designs and changes, and establish operational standards.
Requirements
- Bachelor’s degree in a related Information Technology field or equivalent combination of education and experience.
- At least 5 years of experience in site reliability engineering, cloud operations, platform engineering, or managed services.
- At least 5 years operating production cloud environments in AWS, Azure, or GCP, including monitoring, incident response, and automation.
- Deep Infrastructure-as-Code experience with Terraform or equivalent, plus CI/CD, scripting, policy-as-code, and advanced automation or orchestration experience such as Ansible.
- Deep operational command of at least one major cloud platform and working knowledge of a second, including native monitoring, logging, and recovery services.
- Experience with observability engineering, metrics, logging pipelines, distributed tracing, SLI and SLO definition, actionable alerting, backup, recovery, and resilience engineering.
- Experience owning an operational capability, monitoring platform, or reusable automation used by multiple teams or clients.
- Experience serving as a senior operational escalation point in client-facing managed services and commanding major incidents.
- Working knowledge of NIST 800-53, FedRAMP, or comparable security control frameworks and continuous-monitoring obligations.
- Professional- or specialty-level certification in AWS, Azure, or GCP; associate-level certification may be considered with equivalent demonstrated depth.
- Ability to lead client conversations, mentor engineers, document technical systems, and balance security and availability requirements.
- Preferred experience includes FedRAMP Rev 5 and 20x, KSIs, OSCAL, JSON compliance formats, SIEM and log pipelines, vulnerability and patch management, disaster recovery, CIS Benchmarks, DISA STIG, FISMA, HIPAA, HITRUST, PCI, CISSP, GIAC, and professional or managed services.
Benefits
- Flexible work model allowing employees to work from home or an office in many cases.
- Paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.
- Employee resource groups and in-person and virtual events.
About Coalfire
Coalfire provides cybersecurity and compliance services for technology, healthcare, finance, and public‑sector organizations, including advisory, penetration testing, and audit/assessment programs. Its offerings span PCI, HIPAA/HITRUST, and FedRAMP 3PAO assessments, third‑party risk, and breach response, delivered as professional services and program support. Founded in 2001 and headquartered in Chicago, it is privately held under Apax Partners, with offices across the U.S. and U.K.