3 days ago
Tokyo, JapanSenior
Responsibilities
- Own the technical win for Dynamics 365 Sales and Service opportunities across Japan accounts from executive briefing through signed deal.
- Lead customer envisioning sessions, solution demonstrations, workshops, proofs of concept, and Proof-of-Value engagements.
- Design and communicate cloud-based customer solutions, architecture patterns, adoption plans, and AI-agent use cases.
- Partner with account executives on account planning, qualification, RFP/RFI responses, pricing strategy, pipeline development, and competitive positioning.
- Deliver executive briefings, technical presentations, hands-on sessions, and workshops for enterprise stakeholders.
- Demonstrate Dynamics 365 first-party agents, Microsoft 365 Copilot, Copilot Studio agents, and integrated Microsoft business application scenarios.
- Collaborate with SI partners, ISVs, sales teams, consulting resources, and engineering teams to develop opportunities and enable partner pre-sales teams.
- Provide customer feedback to Microsoft product groups and represent Microsoft at industry events, executive roundtables, webinars, and customer advisory boards.
- Hand off technically validated opportunities to SI partners for implementation; the role does not lead delivery or implementation.
Requirements
- At least 3 years of technical pre-sales or technical consulting experience, or equivalent IT industry experience.
- Strong technical knowledge of Dynamics 365 Sales, Customer Insights, Customer Service, and Field Service, or comparable enterprise CX and contact-center solutions.
- Experience designing and driving solution strategy across the full opportunity lifecycle.
- Demonstrated success communicating differentiated solution value and competitive advantage.
- Experience delivering customer-facing technical demonstrations to enterprise decision-makers.
- Strong Japanese communication skills in reading, writing, and speaking.
- Experience creating and landing pipeline and customer solutions in collaboration with sales leaders and team members.
- Strong collaboration skills with technical pursuit teams designing cloud-based customer solutions.
- Successful experience working with customers and stakeholders in pre-sales or consulting engagements related to Business Applications.
- Experience with enterprise platforms such as Salesforce, ServiceNow, Zendesk, FastHelp, Genesys, Avaya, or Five9 is relevant.
Tech Stack
Categories
Solutions Engineering
About Microsoft
Microsoft develops operating systems, productivity software, cloud services, developer tools, and consumer devices for individuals, enterprises, and governments. Its main products include Windows, Microsoft 365, Azure, Visual Studio/GitHub, Xbox, and LinkedIn; revenue comes from software subscriptions and licenses, cloud consumption, hardware sales, and advertising. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is a public company traded on Nasdaq.