Automation Engineer, Provisioning & Onboarding
SentinelOne17 days ago
Brno, CzechiaSenior
Responsibilities
- Expand automation coverage for customer provisioning and onboarding workflows.
- Connect Salesforce, licensing and entitlement platforms, and product consoles to automate downstream provisioning actions.
- Scope initiatives, write requirements, and coordinate integrations, access, and tooling with IT and Engineering.
- Prioritize work based on revenue, SLA, customer impact, and month- and quarter-end needs.
- Support automated tools, scripts, and runbooks and resolve technical blockers in daily Provisioning Operations workflows.
- Test and monitor automated pipelines, manage exception and approval routing, and maintain entitlement and compliance controls.
- Build customer migration, conversion, access-revocation, license-reclamation, and instance-closure workflows.
- Document workflows and exceptions and report automation coverage, time saved, and error rates to leadership.
Requirements
- At least 5 years of provisioning automation experience.
- Experience with provisioning or workflow tooling and platforms, including Python, Workato, Make, or other automation tools.
- Experience with provisioning, entitlement or licensing, order management, sales operations, or customer support operations.
- Ability to convert manual multi-step processes into documented, testable, automated workflows.
- Strong project scoping, prioritization, organization, and cross-functional collaboration skills.
- Ability to connect technical initiatives to revenue, SLA, and customer impact and meet tight deadlines.
- Excellent written and verbal communication skills.
- Preferred experience with Salesforce automation, flows, or integrations.
- Preferred experience in the IT or cybersecurity industry and in SaaS provisioning or onboarding.
- Alignment with SentinelOne's stated core values.
Benefits
- Restricted Stock Units, an Employee Stock Purchase Plan, and performance-based bonus.
- Flexible time off in addition to standard five weeks of PTO, paid wellness days, and fully paid short-term sick/nursing leave.
- Gender-neutral parental leave, private medical care, life and disability insurance, pension insurance contribution, global business travel medical insurance, and an Employee Assistance Program.
- Global home office allowance, meal allowance, wellbeing allowance, MultiSport benefit program, and Wellness Coach app.
- Hybrid work in Prague or Brno, or remote work in the Czech Republic or Slovakia; Prague-based employees must work from the office at least two days per week.
About SentinelOne
SentinelOne builds an AI-driven cybersecurity platform that provides endpoint protection, detection and response, XDR, cloud, and identity security for enterprises. Its Singularity platform is sold as subscription software and managed services to secure laptops, servers, containers, and cloud workloads with automated detection and remediation. Founded in 2013 and headquartered in Mountain View, California, SentinelOne is a public company listed on the NYSE following its 2021 IPO.