3 days ago
Kolkāta, IndiaSenior
Responsibilities
- Design, develop, test, and deploy custom Salesforce Field Service solutions using Lightning Web Components, Apex classes, triggers, workflows, process builder flows, and integrations.
- Configure and customize FSL scheduling, dispatching, optimization, mobile workflows, work orders, and offline capabilities.
- Develop and maintain integrations between Salesforce FSL and external systems using APIs and middleware.
- Gather requirements from business stakeholders, analyze processes, and translate needs into technical specifications.
- Participate in code reviews, apply coding standards, troubleshoot technical issues, and maintain technical documentation.
- Stay current with Salesforce releases and FSL best practices.
- Provide technical guidance and mentorship to junior developers.
- Participate in Agile/Scrum development processes.
Requirements
- B.E., B.Tech, MCA, or a relevant bachelor's or master's degree in a listed computer-related field.
- Relevant Salesforce development experience with a strong focus on Field Service.
- Extensive experience with Apex, Visualforce, Lightning Web Components, and Salesforce development tools.
- Deep understanding of Salesforce FSL architecture, data model, and functionality.
- Experience customizing the FSL mobile app and its offline capabilities.
- Proficiency with REST and SOAP APIs and external-system integration.
- Strong understanding of object-oriented programming principles and design patterns.
- Experience with Agile/Scrum methodologies.
- Strong problem-solving, analytical, communication, and collaboration skills.
- Salesforce certifications such as Platform Developer I/II or Field Service Lightning Consultant are highly desirable.
- Experience with Sales Cloud, Service Cloud, CI/CD and DevOps practices, Apex Unit Tests, or Jest is preferred.
- English proficiency at C2 level is required.
Benefits
- Hybrid work arrangement in India.
- Regular employment with any work shift.
- Hands-on experience, mentorship, and learning opportunities.
- Opportunity to work on AI-powered transformation and enterprise business challenges.
Tech Stack
Categories
About Genpact
Genpact is a global professional services and technology firm that runs and transforms mission-critical operations for large enterprises through consulting, managed services, and AI- and analytics-driven platforms. It serves industries such as banking, insurance, healthcare, and manufacturing/supply chain, modernizing finance, risk, customer service, and back-office processes. Headquartered in New York and listed on the NYSE (G), Genpact originated within GE before becoming an independent public company.