1 month ago
Reston, VA, USAMid Level
H1B sponsor
Base Salary
$120k - $180k/yr
Responsibilities
- Provide Tier-2 support for the Streaming Hub by troubleshooting customer issues involving inventory registration, targeting, and UI functionality.
- Maintain and contribute to UI components within the Streaming Hub platform.
- Diagnose and resolve production issues involving business logic, application architecture, customer workflows, infrastructure, integrations, and distributed systems.
- Build and maintain automation tools and scripts to improve operational efficiency and reduce manual work.
- Participate in production support, live-event monitoring, incident response, release validation, production verification, and post-release monitoring.
- Collaborate with engineering, client services, and other stakeholders to investigate and resolve customer issues.
- Contribute to technical documentation, knowledge sharing, and operational best practices.
Requirements
- 2–5 years of relevant work experience.
- Experience programming in Python and/or Go (Golang).
- Experience troubleshooting web applications and distributed systems.
- Basic understanding of frontend technologies and UI development.
- Working knowledge of SQL and relational databases.
- Familiarity with cloud platforms such as AWS or OCI and exposure to AWS services including EC2, S3, IAM, VPC, Route 53, and Lambda.
- Familiarity with monitoring, logging, and observability tools.
- Basic understanding of Docker, Kubernetes, Jenkins, Git, CI/CD practices, Linux, networking, secure software development, and operational best practices.
- Strong problem-solving, troubleshooting, communication, collaboration, ownership, and prioritization skills.
- Bachelor’s degree preferred; Comcast may also consider coursework and experience or extensive related professional experience.
Benefits
- Virginia base-pay range is $120,212.52–$180,318.78, with additional bonus eligibility for most non-sales positions; compensation is excluded from benefit details here.
- Comcast provides benefits and personalized physical, financial, and emotional support resources to eligible employees.
- The role requires two days onsite in Reston, Virginia.
- The position requires regular attendance and may include nights, weekends, and variable schedules as necessary.
About Comcast
Welcome to Comcast. From the connectivity and platforms we provide to the content and experiences we create, we bring people together, globally. Our people think the world of our work, and that’s why our work is the best in the world.