2 days ago
Bethesda, MD, USA or Richardson, TX, USAStaff+
Base Salary
$110k - $230k/yr
Responsibilities
- Design, develop, and operate automation, self-service tools, dashboards, data pipelines, APIs, and shared services for incident management, on-call, paging, and troubleshooting.
- Lead technical response and escalation during high-severity incidents, including troubleshooting, impact analysis, service restoration, and risk-based decision-making.
- Lead or materially contribute to post-incident reviews, root-cause analysis, corrective actions, runbooks, readiness criteria, and systemic reliability improvements.
- Lead architecture and design reviews across multiple teams, services, dependencies, and operational domains.
- Partner with SRE, platform, product, infrastructure, security, and business stakeholders to advance enterprise reliability goals.
- Mentor engineers through technical leadership, code and design reviews, documentation, and operational coaching.
- Participate in a 24x7 on-call rotation for incident response and production support of mission-critical platforms.
Requirements
- 8+ years of professional software engineering experience, preferably in platform engineering, reliability engineering, backend engineering, distributed systems, or operational tooling.
- 6+ years of experience with architecture, design, system reliability, scalability, and technical leadership for production systems.
- 4+ years of experience with open-source frameworks, modern engineering practices, or platform technologies.
- 3+ years of experience with Azure, AWS, GCP, another cloud service provider, or equivalent complex hybrid-environment experience.
- Hands-on proficiency in multiple languages, including Go, Java, Python, and C#, for production-grade applications on Kubernetes and serverless technologies such as Knative.
- Experience with SQL and NoSQL technologies, cloud-native services, data pipelines, analytics, dashboards, observability, incident-management platforms, and high-severity production incidents.
- Experience with Spark, Trino, Grafana, Superset, Power BI, OpenTelemetry, Datadog, Splunk, Azure Monitor, and PagerDuty.
- Proficiency with AI-assisted development tools such as Claude Code, Cursor, and GitHub Copilot.
- Strong incident forensics, root-cause analysis, observability, reliability engineering, system design, distributed-systems, communication, and coaching skills.
- Demonstrated ownership of mission-critical systems operating in 24x7 production environments.
- Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience.
- Ability to influence engineering outcomes across teams and communicate clearly with technical and non-technical stakeholders under pressure.
Benefits
- Annual salary range of $110,000.00-$230,000.00.
- Personalized development programs, mentorship, and certification assistance.
- Inclusive and collaborative culture with competitive benefits and flexibility to support employee well-being and future needs.
- Participation in a 24x7 on-call rotation and production support responsibilities is required.
Tech Stack
Apache SparkApache SupersetAWSAzureC#DatadogGoGoogle Cloud PlatformGrafanaJavaKubernetesPythonSplunkSQL
Categories
BackendSite Reliability
About GEICO
GEICO sells auto and other personal lines insurance to U.S. consumers through a primarily direct-to-consumer model via web, mobile, and phone, with some local agents. Its products include car, motorcycle, RV, boat, homeowners, renters, condo, umbrella, and commercial auto coverage, plus roadside assistance. Founded in 1936 and headquartered in Bethesda, Maryland, GEICO is a subsidiary of Berkshire Hathaway and is among the largest auto insurers in the United States.