4 hours ago
Bangkok, ThailandSenior
Responsibilities
- Develop, maintain, and optimize Splunk Observability Cloud and Splunk Cloud platforms for log management.
- Deploy and configure OpenTelemetry Collectors for metrics and trace collection and Splunk forwarders for log ingestion.
- Provide user support and conduct training on observability practices and Splunk solutions.
- Ensure observability systems and practices comply with PCI DSS regulations.
- Design and develop Python applications, add-ons, and custom integrations for Splunk Observability.
- Evaluate complementary observability solutions such as ELK and Grafana.
- Collaborate with internal teams to integrate data sources and build dashboards, detectors, and alerts.
- Act as a subject-matter expert on observability topics and collaborate globally across time zones.
Requirements
- Bachelor’s or master’s degree in Computer Science, Software Engineering, or a related field.
- At least 5–7 years of experience in observability or monitoring engineering.
- Proven experience with Splunk Observability Cloud, including Infrastructure Monitoring, APM, Log Observer, and Splunk Cloud Log.
- Proficiency deploying and configuring OpenTelemetry Collectors.
- Familiarity with ELK Stack, Grafana, and Prometheus.
- Experience with AWS cloud services, particularly logging and storage.
- Strong knowledge of Linux operating systems in on-premise and cloud environments.
- Technical expertise with Splunk Enterprise Cloud, AWS Cloud, Linux, GitLab, Jira/Confluence, and ServiceNow.
- Splunk O11y Cloud Certified Metrics User and Splunk Cloud Certified Architect certifications are preferred.
Benefits
- The position is based in Bangkok, Thailand.
- The role includes global collaboration and requires flexibility for time-zone differences.
About Accor
Accor is a global hospitality group that owns, manages, and franchises hotels across luxury, premium, midscale, and economy segments, alongside the ALL – Accor Live Limitless loyalty program. It operates roughly 5,500 hotels in 110 countries under brands such as Ibis, Novotel, Mercure, Sofitel, Fairmont, and Raffles, generating revenue primarily from management and franchise fees and F&B. Founded in 1967, the company is headquartered near Paris, France.