Lead Site Reliability Engineer
Charles Schwab1 day ago
Base Salary
$175k - $200k/yr
Responsibilities
- Lead reliability, availability, and performance initiatives for enterprise platforms and applications.
- Drive incident management, problem management, root cause analysis, and operational excellence practices.
- Establish observability standards, monitoring strategies, and service reliability metrics.
- Partner with engineering teams to modernize applications and accelerate cloud adoption.
- Develop automation solutions that reduce manual effort and improve operational efficiency.
- Use AI-enabled DevOps capabilities to improve support processes, monitoring, and platform reliability.
- Influence architecture and engineering decisions across multiple teams.
- Provide technical leadership and mentor engineers as a Lead Individual Contributor without direct people-management responsibilities.
- Support mission-critical systems and maintain resilient, secure, and scalable production environments.
- Participate in an on-call rotation and provide after-hours production support as needed.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 8+ years of experience administering and supporting enterprise technology environments.
- Hands-on experience supporting and troubleshooting large-scale Java and/or .NET production applications in cloud environments.
- 8+ years of experience troubleshooting and supporting .NET or .NET Core applications.
- 5+ years of experience configuring, deploying, supporting, or migrating cloud-based applications.
- Strong expertise in Google Cloud Platform, observability, incident management, and platform reliability.
- Experience with message-based integration and event-driven architecture.
- Experience applying AI-driven DevOps practices and automation to improve operational efficiency, application reliability, and platform performance.
- Strong troubleshooting and problem-solving abilities for diagnosing and resolving critical production issues.
- Experience with PowerShell scripting, Windows administration, Windows Server, and IIS.
- Knowledge of software development lifecycle practices and Agile methodologies.
- Proven ability to lead technical initiatives, influence stakeholders, and drive outcomes as a senior individual contributor.
- Preferred experience with DevOps practices for application deployment, testing, monitoring, and operational support.
- Preferred experience with observability and monitoring platforms such as Splunk, Grafana, AppDynamics, Zabbix, or Nagios.
- Preferred knowledge of distributed systems, microservices, high-availability architectures, and messaging technologies such as Kafka or RabbitMQ.
- Preferred experience with NoSQL technologies such as MongoDB or Aerospike.
- Preferred experience with configuration management and automation tools such as Ansible or SaltStack.
- Preferred experience coaching and mentoring engineers, financial services experience, and participation in on-call support.
Benefits
- The role is expected to be performed on-site in the specified location(s).
- The position includes an on-call rotation and after-hours production support as needed.
Tech Stack
Categories
DevOpsSite Reliability
About Charles Schwab
Charles Schwab provides brokerage, banking, and wealth management services for individual investors and independent investment advisors. Its business spans trading platforms, advisory and custody services (Schwab Advisor Services), ETFs and mutual funds, and a U.S. bank offering deposits and lending. Founded in 1971 and headquartered in Westlake, Texas, Schwab is publicly traded on the NYSE (SCHW) and expanded its retail and advisor footprint through the acquisition of TD Ameritrade.