Enterprise AI Architect
Jade Global1 day ago
San Jose, CA, USASenior
Responsibilities
- Identify high-value AI and agentic opportunities across L2C, S2P, Finance, and RTB operations.
- Analyze ServiceNow and Jira incidents, SOPs, and operational processes to identify automation opportunities.
- Design AI agents, multi-agent workflows, RAG solutions, and self-healing automation.
- Architect AI solutions across Oracle Fusion, Salesforce, Zuora, MuleSoft/OIC, and AWS.
- Establish human-in-the-loop controls, security guardrails, AI governance, and compliance controls.
- Lead onsite AI workshops, POCs, and innovation initiatives with senior stakeholders.
- Define AI performance metrics, ROI, operational efficiency, and cost optimization.
- Coordinate with US-based business and IT stakeholders and offshore AI teams.
Requirements
- 8+ years of enterprise architecture experience, including 3+ years in AI/ML, GenAI, or intelligent automation.
- Hands-on experience with agentic AI and LLM frameworks such as LangChain, LangGraph, CrewAI, or AutoGen.
- Strong knowledge of LLMs, prompt engineering, RAG, and AI agent architecture.
- Experience with at least two of Oracle Fusion, Salesforce, Zuora, or RevPro.
- Strong understanding of REST/SOAP APIs, MuleSoft, OIC, AWS, and OAuth.
- Experience with AI governance, security, observability, and enterprise integration.
- Excellent stakeholder management and communication skills with direct engagement with US business and IT leadership.
- Experience with Datadog/APM and AI-Ops monitoring is preferred.
- ITIL, DevOps, SOX, or enterprise governance experience is preferred.
- Experience delivering AI POCs and driving enterprise AI adoption is preferred.
- Prior onsite consulting experience in the US is preferred.
Tech Stack
Categories
About Jade Global
Jade Global provides IT consulting, systems integration, and managed services for enterprises, covering cloud transformation, ERP/CRM modernization, data and analytics, integration, and automation. It implements and supports platforms from Oracle, Salesforce, SAP, ServiceNow, Workday, Snowflake, and Boomi. Privately held and founded in 2003, the company is headquartered in San Jose, California and serves customers across North America, Europe, and APAC.