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OnePay

Product Support Engineer

OnePay
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about 3 hours ago
Remote, United StatesEntry Level / Mid Level

Base Salary

$60k - $100k/yr

Responsibilities

  • Bridge the gap between Engineering and Customer Experience teams.
  • Investigate and resolve complex production issues affecting user experience.
  • Use AI to identify and implement operational improvements.
  • Interface with vendor systems using SQL and API calls.
  • Commit fixes to backend systems.
  • Act as an engineering consultant to automate manual processes.

Requirements

  • At least 1 year of engineering experience with proficiency in a backend language.
  • Interest in learning and coding in Typescript.
  • Experience with SQL and REST APIs.
  • Excellent written communication skills for collaboration.
  • Knowledge of payment systems and familiarity with AWS preferred.

Tech Stack

AWSBashNode.jsSQLTypeScriptZsh

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