ServiceNow Lead Developer
Northern Trust1 day ago
Base Salary
$100k - $169k/yr
Responsibilities
- Design, develop, configure, test, and support enterprise solutions on the ServiceNow platform.
- Develop server-side and client-side solutions using JavaScript, ServiceNow APIs, Script Includes, Business Rules, Client Scripts, UI Policies, Flow Designer, and IntegrationHub.
- Develop and maintain REST and SOAP APIs, scripted REST services, webhooks, and enterprise integration patterns.
- Design and maintain automated CI/CD pipelines for ServiceNow development and deployment.
- Integrate ServiceNow with source-control and DevOps platforms such as GitHub, Azure DevOps, GitLab, and Jenkins.
- Automate build, testing, validation, change management, deployment, and post-deployment verification activities.
- Implement source-control, branching, code-review, promotion, quality-gate, rollback, and release-control practices.
- Troubleshoot ServiceNow applications, pipelines, authentication, webhooks, tokens, APIs, integrations, and production issues.
- Ensure solutions meet ServiceNow development standards, enterprise architecture, security requirements, and platform governance.
- Lead technical design discussions, translate business requirements into solutions, conduct code reviews, and mentor ServiceNow developers.
- Support upgrade planning, regression testing, release readiness, platform health, secure credentials, OAuth, and API authentication.
- Collaborate with application, infrastructure, security, architecture, operations, and vendor teams while driving continuous engineering improvement.
Requirements
- 5–7 years of hands-on ServiceNow development experience in a large enterprise environment.
- Advanced knowledge of JavaScript and ServiceNow development frameworks and APIs.
- Strong experience implementing and supporting REST APIs, integrations, webhooks, OAuth, and authentication mechanisms.
- Experience with DevOps and CI/CD technologies such as GitHub, Azure DevOps, GitLab, Jenkins, or equivalent platforms.
- Experience with source control, automated deployment, testing, and release-management practices.
- Strong troubleshooting skills across ServiceNow applications, integrations, APIs, and deployment pipelines.
- Understanding of enterprise security, SDLC, change management, and production-support disciplines.
- Ability to lead technical problem solving across multiple engineering teams.
- Preferred experience with ServiceNow DevOps, IntegrationHub, Flow Designer, Automated Test Framework, GitHub, Azure DevOps, and ServiceNow APIs.
- Preferred familiarity with ITSM, CMDB, ITOM, Change Management, Incident Management, Problem Management, ServiceNow upgrades, complex production releases, Azure, AWS, and Agile/Scrum environments.
- ServiceNow certifications such as Certified System Administrator, Certified Application Developer, or relevant Certified Implementation Specialist credentials are preferred.
Benefits
- Comprehensive benefits include 401(k) and pension retirement benefits, medical, dental, vision, spending accounts, disability coverage, paid time off, parental and caregiver leave, life and accident insurance, and voluntary and well-being benefits.
- A discretionary bonus program may include an equity component.
- The organization offers a flexible and collaborative work culture, internal mobility opportunities, accessible senior leaders, and an inclusive workplace.
- Reasonable workplace accommodations are available for individuals with health conditions and disabilities.
Tech Stack
About Northern Trust
Northern Trust is a financial services company that provides asset servicing (custody and fund administration), asset management, wealth management, and banking/treasury services to institutions, corporations, and affluent families. Its business model centers on fees for assets under custody/administration and management, plus banking services. Founded in 1889 and headquartered in Chicago, it is publicly traded on Nasdaq (NTRS) and serves clients across the Americas, EMEA, and APAC.