Sr AI Engineer I
American Express3 days ago
Gurgaon, IndiaSenior
Responsibilities
- Build and ship LLM-powered and agentic features end to end, including solution design, production coding, and post-launch performance and reliability ownership.
- Design complex subsystems and distributed cloud-native services for high availability, scalability, and low latency.
- Integrate LLMs, agents, RAG, orchestration, and tool use into services and data pipelines.
- Lead code reviews and promote automated testing and evaluation frameworks for prompts, models, and agents.
- Debug software and model issues, identify defects, and drive remediation.
- Mentor engineers, influence technical strategy, and help prioritize initiatives.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.
- 8+ years of professional software engineering experience, including meaningful production experience with LLMs or applied ML systems.
- Strong Python programming skills and proficiency in at least one other object-oriented language such as Java, C, C++, or Go.
- Strong knowledge of machine learning and generative AI concepts, including Transformers, CNNs, loss functions, precision/recall, and quantization.
- Experience designing large-scale ML systems such as RAG pipelines, real-time inference, and recommendation systems.
- Production experience designing, shipping, and operating AI-powered or agentic systems.
- Strong fundamentals in backend systems, APIs, distributed services, data pipelines, cloud infrastructure, databases, messaging, caching, and system design.
- Experience building and deploying cloud-native applications with Docker, Kubernetes, or similar platforms.
- Hands-on DevOps/MLOps experience with deployment, monitoring, containerization, and maintaining production solutions.
- Experience with vector databases, advanced retrieval, large-scale data pipelines, and agentic frameworks such as LangChain, LangGraph, or AutoGen is preferred.
- Fintech or regulated-industry AI experience is preferred.
Benefits
- Competitive base salaries and bonus incentives.
- Financial well-being and retirement support.
- Medical, dental, vision, life insurance, and disability benefits, depending on location.
- Flexible hybrid, onsite, or virtual working arrangements depending on the role and business need.
- Paid parental leave policies, depending on location.
- Access to onsite wellness centers and confidential counseling through the Healthy Minds program.
- Career development and training opportunities.
Tech Stack
Categories
About American Express
American Express builds a global payments network and issues consumer, small-business, and corporate cards, plus merchant acquiring and travel services. Revenue comes from card fees, interest and lending, discount/merchant fees, and network services. Founded in 1850 and headquartered in New York City, it operates the Amex acceptance network worldwide and offers co-branded cards and membership rewards across millions of cardmembers and merchants; ticker NYSE: AXP.