Staff Software Engineer, AI-Native Developer Platform
ServiceNow1 day ago
Base Salary
$167k - $291k/yr
Responsibilities
- Design, develop, and deliver scalable, maintainable software and platform capabilities.
- Build AI-native developer experiences that help engineers create, test, deploy, and operate applications.
- Develop reusable platform services, APIs, and frameworks for use across engineering organizations.
- Build modern, responsive user experiences using contemporary frontend frameworks.
- Apply AI technologies to automate repetitive development tasks and improve engineering productivity.
- Partner with product managers, architects, and engineering teams to drive solutions from concept through production.
- Lead architecture discussions, mentor engineers, and influence engineering best practices.
- Improve platform reliability, scalability, performance, and observability.
- Evaluate and adopt emerging AI technologies, tools, and development patterns.
Requirements
- 10+ years of professional software engineering experience.
- Deep expertise in Java and modern backend development.
- Strong experience building scalable distributed systems and enterprise-grade applications.
- Strong proficiency with JavaScript/TypeScript, Node.js, React, cloud platforms, Docker, and Kubernetes.
- Experience designing and consuming APIs and working with microservices architectures.
- Experience with developer productivity platforms, internal developer portals, SDLC tooling, CI/CD systems, or platform engineering initiatives.
- Hands-on experience with AI-powered development tools such as Cursor, Windsurf, GitHub Copilot, or Claude Code.
- Experience integrating GenAI, AI agents, MCP, LLM-powered workflows, or AI-assisted automation into engineering solutions.
- Strong understanding of data structures, algorithms, object-oriented design, design patterns, performance optimization, and system design.
- Strong analytical, problem-solving, collaboration, and technical leadership skills.
- Experience applying AI to work processes, decision-making, or problem-solving.
Benefits
- Base pay is listed at $166,500-$291,400, plus equity when applicable, variable/incentive compensation, and benefits.
- Health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs are offered.
- The role is a regular employee position with a flexible work persona in North America and Canada.
- ServiceNow supports a distributed work environment with flexible, remote, or required-in-office arrangements depending on the role and location.
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.