7 hours ago
Remote, United StatesStaff+
Base Salary
$158k - $266k/yr
Responsibilities
- Lead workflow-focused discovery with healthcare providers, payers, life-sciences companies, CROs, and regulated enterprises.
- Design and deliver customer-specific demonstrations, solution workshops, working prototypes, and proof-of-concept activities.
- Architect and validate integrations between Docusign and enterprise, clinical, identity, and custom API systems.
- Translate HIPAA, BAAS, GxP, FDA 21 CFR Part 11, validation, identity, security, auditability, and access-control requirements into solution designs.
- Coordinate process owners, IT, security, legal, compliance, quality, regulatory, procurement, executive sponsors, and partner teams through deployment.
- Lead technical discovery, architecture reviews, RFP/RFI responses, proposals, workflow diagrams, documentation, and downstream reconciliation.
- Create reusable healthcare and life-sciences reference architectures, integration playbooks, discovery frameworks, POVs, demo assets, and enablement materials.
- Mentor solution consultants and improve technical effectiveness across the field organization.
Requirements
- 12+ years of related experience with a bachelor's degree, or 8 years of related experience with a master's degree.
- Experience in software engineering, enterprise presales, solution consulting, or technical advisory, including 4+ years in customer-facing enterprise roles.
- Experience designing, building, and presenting complex SaaS solutions to executive, business, technical, and regulated stakeholders.
- Experience building AI-native systems and using generative AI frameworks to extract structured data from unstructured contracts.
- Experience with APIs, integrations, enterprise architecture, security frameworks, HIPAA compliance, and FDA regulations.
- Experience in healthcare or life sciences, including regulated workflows, EHR/EMR integration, identity and access management, and audit requirements.
- Experience quantifying business impact and guiding customers toward defined proof steps, success criteria, owners, and dates.
- Preferred experience includes patient intake, consent, provider credentialing, BAA management, clinical-trial agreements, site activation, quality agreements, regulated supplier workflows, enterprise integrations, strategic sales cycles, executive POVs, commercial scoping, transformation programs, and mentoring solution consultants.
Benefits
- Remote work designation, with the employee working primarily from a designated remote location.
- Paid time off and region-based company holidays.
- Up to six months of paid parental leave after birth, adoption, or foster care placement.
- Health benefit options, including fully employer-paid and low-employee-contribution plans from the first day of employment.
- Retirement and pension plans with potential employer contributions.
- Coaching, online courses, and education reimbursement options.
- Paid compassionate-care leave for bereavement and other life-changing events.
- Eligible employees may receive company bonuses or variable incentive pay and restricted stock units; compensation varies by location and experience.
- The position is not eligible for employment in Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia, or Wyoming.
Categories
Forward Deployed
About DocuSign
DocuSign builds e-signature, contract lifecycle management, and agreement workflow software used by businesses to prepare, sign, and manage contracts. It sells cloud-based subscriptions and APIs that integrate with systems like Salesforce, Microsoft, and Google to automate document workflows and compliance. Founded in 2003 and headquartered in San Francisco, DocuSign is a public company on NASDAQ with over 1.5 million customers in more than 180 countries.