Zocdoc

Staff Software Engineer, Provider Engagement

Zocdoc
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4 hours ago
Remote, United States or New York, NY, USAStaff+
H1B sponsor

Base Salary

$211k - $285k/yr

Responsibilities

  • Own the architecture for major provider engagement platform domains such as practice intelligence APIs, recommendation serving, orchestration, and AI-assisted management.
  • Design event and data pipelines that compute engagement signals, aggregate practice profiles, and support personalization and downstream ML systems.
  • Integrate Data Science ML models into production model serving, feature pipelines, monitoring, and feedback loops.
  • Define APIs, schemas, and service contracts between platform services and product surfaces.
  • Lead complex cross-team projects, technical roadmaps, prototypes, and 0-to-1 initiatives.
  • Make build-versus-buy decisions for infrastructure components such as event systems, feature stores, and in-product messaging platforms.
  • Build and ship production code using C#, React, and AWS technologies.
  • Mentor engineers and promote engineering fundamentals, testing, observability, code health, and operational excellence.

Requirements

  • 8+ years of software engineering experience with demonstrated technical leadership.
  • Experience building data-intensive systems such as event pipelines, aggregation services, or real-time data-serving systems.
  • Experience integrating ML models into products and taking models from notebooks to production in collaboration with Data Science.
  • Strong API, schema, and data modeling skills.
  • Ability to break ambiguous product goals into concrete technical milestones and make sound design decisions.
  • Excellent communication skills, including writing design documentation and explaining technical tradeoffs to product partners.
  • A track record of shipping high-quality production systems.

Benefits

  • Flexible hybrid work environment at the company’s Soho location.
  • Unlimited vacation, paid employee medical, dental, and vision benefits, commuter benefits, and a 401(k) with employer-funded match.
  • Corporate wellness program through Wellhub.
  • Sabbatical leave for employees with 5+ years of service.
  • Paid parental leave and fertility/family planning reimbursement.
  • Cell phone reimbursement.
  • Catered lunch every day, beverages, and snacks.
  • Employee Resource Groups, ZocClubs, and a Great Place to Work Certified environment.

Tech Stack

Categories

BackendData EngineeringML Engineering
Zocdoc

About Zocdoc

1,001-5,000 employees

Zocdoc builds a healthcare marketplace and scheduling platform that lets patients find in-network doctors and book in-person or virtual appointments across all 50 U.S. states. Providers use its tools to fill schedules, manage listings, and attract new patients; Zocdoc earns revenue from providers through paid services and booking tools. Founded in 2007 and headquartered in New York City, it connects millions of patients to care across 200+ specialties and over 12,000 insurance plans.

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