Senior Solutions Engineer

3 hours ago

Boston, MA, USASenior

Base Salary

$140k - $180k/yr

Responsibilities

Run technical and process discovery with customer stakeholders to understand workflows, data sources, systems, and constraints.
Deliver tailored product demonstrations and address technical objections.
Own solution design, solution mapping, integration definition, data requirements, and scope decisions.
Translate designs into sequenced statements of work and implementation plans, including effort estimates and dependencies.
Partner with Sales on proposals and order forms to ensure commercial commitments are technically deliverable.
Lead solution workshops and guide configuration through customer go-live.
Coordinate with Product, Data, and Engineering on deliverables, handoffs, and roadmap feedback.
Create reusable solution designs, discovery frameworks, scoping templates, and integration patterns.

5+ years of experience as a Solutions Engineer, Solutions Architect, or Technical Account Manager delivering enterprise software implementations.
Proven ability to conduct technical discovery and translate requirements into end-to-end solution designs.
Experience owning solutions from pre-sales through implementation and go-live.
Experience scoping and sequencing implementation plans, estimating effort, and identifying dependencies.
Hands-on experience configuring or implementing enterprise software modules such as product release management, qualification systems, or command and control platforms.
Background in supply chain, cold chain, logistics, or quality management systems and workflows.
Familiarity with regulated industries such as pharma, food, or healthcare, including compliance and traceability requirements.
Proficiency with Figma, FigJam, or equivalent design and documentation tools, and Jira, Linear, or equivalent project tracking systems.
Familiarity with data integration patterns, API-driven architectures, or system interoperability challenges is a plus.
Experience building reusable discovery frameworks or implementation playbooks is a plus.