Production Support Engineering - Cloud DevOps Engineer SMTS
InformaticaBase Salary
$149k - $224k/yr
Responsibilities
- Design, build, automate, and operate secure, reliable, and scalable cloud infrastructure and production platforms.
- Develop production-quality automation frameworks, scripts, APIs, services, and engineering tools using Python, Go, Java, or comparable languages.
- Build and maintain Infrastructure as Code for provisioning, configuration, deployment, and lifecycle management of cloud resources.
- Develop and improve CI/CD pipelines covering build, testing, security validation, deployment, rollback, and release processes.
- Deploy and operate containerized workloads using Kubernetes or comparable cloud-native platforms.
- Build observability with metrics, logs, traces, dashboards, alerts, and health checks.
- Diagnose production incidents across application, cloud, Kubernetes, networking, storage, and infrastructure layers, identify root causes, and prevent recurrence.
- Participate in production support, incident response, design discussions, the full engineering lifecycle, and cross-functional collaboration.
- Apply security, reliability, access-control, secrets-management, testing, rollback, and deployment-safeguard practices.
- Use AI-assisted development tools responsibly for automation, software development, troubleshooting, testing, debugging, and documentation.
Requirements
- 6+ years of experience in a senior or lead Cloud DevOps engineering role.
- Experience with performance engineering, benchmarking, and operating production workloads on AWS, Azure, or Google Cloud Platform.
- Production software development experience with Core Java, Python, Go, or another object-oriented programming language.
- Knowledge of cloud infrastructure, compute, storage, networking, load balancing, identity and access management, security, high availability, and disaster recovery.
- Experience with Docker, Kubernetes, or comparable container orchestration platforms.
- Experience with Terraform, CloudFormation, Ansible, Helm, or comparable Infrastructure as Code and configuration-automation tools.
- Experience building and maintaining CI/CD pipelines and automated build, test, deployment, and release workflows.
- Familiarity with Postgres, HBase, Oracle, Oracle RAC, Linux systems, operating-system fundamentals, networking, process, memory, storage, and performance.
- Experience with production observability, distributed systems, scalability, fault tolerance, resiliency, service dependencies, capacity, availability, and performance.
- Experience troubleshooting complex production issues across application, infrastructure, networking, and cloud layers.
- Preferred qualifications include large-scale distributed-systems or high-availability platform experience, Kubernetes ecosystem expertise, internal developer platform experience, backend services and automation-framework development, SRE practices, cloud security, observability platforms, distributed data infrastructure, multi-region or multi-cloud architectures, and Agile development practices.
- Strong analytical, problem-solving, written communication, verbal communication, and cross-functional collaboration skills.
Benefits
- Salesforce offers time-off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- The stated base salary range is $148,500-$223,900 annually, or $178,900-$246,000 annually in select San Francisco and New York City metropolitan-area locations; bonus, equity, and benefits may also apply.
- Salesforce provides reasonable accommodations during the application and recruiting process.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com