Prodops Engineer 4
Black Duck Software, Inc.5 hours ago
Bengaluru, IndiaStaff+
Responsibilities
- Own and manage critical and high-severity production incidents end to end.
- Lead SWARM and Tech Bridge calls during assigned shifts and coordinate customer-facing incident communications.
- Improve MTTR, MTTA, alert quality, and operational stability through monitoring, root cause analysis, and corrective actions.
- Automate operational tasks and reduce manual toil using Go, Python, Shell, or Perl.
- Maintain dashboards, alerts, runbooks, SOPs, and disaster recovery processes.
- Act as a technical reviewer for reliability-critical changes and influence architecture decisions focused on operability and reliability.
- Coordinate with Engineering, Product, CloudOps, and Support teams.
- Provide technical leadership, mentorship, onboarding, training, and upskilling for ProdOps engineers.
Requirements
- 9+ years of experience in Production Operations, SRE, or Cloud Reliability roles.
- Proven experience leading major production incidents in customer-facing systems.
- Strong background in distributed systems, Kubernetes, and cloud environments.
- Experience mentoring engineers and driving reliability initiatives.
- Experience with Docker, Kubernetes, Helm, AWS, GCP, Azure, Terraform, Jenkins, Harness, GitHub Actions, ArgoCD, GitLab CI, Prometheus, Grafana, ELK, Datadog, New Relic, Loki, Git, GitHub, GitLab, and Go, Python, Shell, or Perl.
- Excellent written and verbal communication skills.
Benefits
- Hybrid work arrangement in Bangalore.
- 24/7 rotational shifts, including night shifts and weekend on-call.
- Opportunity to work with large-scale and customer-critical systems.
- Inclusive and collaborative work environment.
- Continuous learning and professional development opportunities.
Tech Stack
AWSAzureDatadogDockerGitGitHub ActionsGitLab CI/CDGoGoogle Cloud PlatformGrafanaHarnessHelmJenkinsKubernetesPerlPrometheusPythonTerraform
Categories
DevOpsSite Reliability
About Black Duck Software, Inc.
Black Duck Software builds application security tools and services for engineering and security teams, including SAST, SCA, and DAST to find vulnerabilities and licensing/compliance risks in proprietary and open-source code. It offers enterprise software plus on-demand audits and M&A due diligence, delivered in the cloud or on premises. The company is privately held and headquartered in Burlington, Massachusetts.