Resident Consultant, Professional Services

Cloudflare

about 3 hours ago

Remote, Worldwide

Senior / Staff+

H1B Sponsor

Responsibilities

Serve as a trusted advisor to key enterprise customers, providing technical insights and strategic recommendations.
Lead architectural discussions and solution reviews to optimize Cloudflare's offerings.
Diagnose complex technical issues and deliver strategic solutions in collaboration with support and product teams.
Support customers by managing complex configurations using Terraform.
Collaborate with Sales, Customer Success, Support, Partners, Product Management, and Engineering to enhance customer experience.
Advise customers on industry best practices in security, network optimization, and performance tuning.

10+ years of experience in a technical customer-facing role such as Solutions Architect or Technical Account Manager.
Proven knowledge of Cloudflare’s Application and Security portfolio, cybersecurity, and web performance.
Hands-on experience securing web applications and APIs with WAF, DDoS, DNS, and CDN.
Experience working with Cloudflare products in Enterprise accounts.
Exceptional communication skills for presenting complex topics to diverse audiences.
Strong consultative skills with a history of solving complex technical problems.

CloudflareTerraform