3 months ago
Base Salary
$91k - $252k/yr
Responsibilities
- Design and implement multi-tenant OpenStack infrastructure aligned with community standards.
- Automate provisioning and lifecycle management of OpenStack services using IaC tools.
- Extend and maintain integrations for core OpenStack services like Neutron, Octavia, and Cinder.
- Contribute to upstream OpenStack projects as needed.
- Implement continuous delivery pipelines for OpenStack updates.
- Develop automated monitoring and alerting mechanisms.
- Harden services for high availability and disaster recovery.
- Perform troubleshooting and performance analysis of OpenStack services.
- Participate in on-call rotation and incident response.
Requirements
- 5+ years of experience with large-scale OpenStack cloud environments.
- Expert-level proficiency in Infrastructure-as-Code with Ansible, Terraform, or Pulumi.
- Strong knowledge of OpenStack components like Neutron, Octavia, and Cinder.
- Strong Linux systems engineering background with advanced scripting skills.
- Fluency with Git, CI/CD pipelines, and automated test frameworks.
- Strong understanding of L2/L3 networking and storage protocols.
- Experience building or maintaining multi-region or high-availability OpenStack clusters.
- Experience with container technologies and orchestration tools is a plus.
- Ability to write technical documentation and contribute to community wikis.
Benefits
- Collaborative team invested in open source and community contribution.
- Access to the latest tools and frameworks.
- Health, dental, and vision coverage starting on the first day.
- Generous employee stock purchase plan.
- Paid Time Off, company paid holidays, and paid volunteer hours.
- 12 weeks paid parental leave.
Categories
About Five9
Five9 builds cloud contact center software (CCaaS) for enterprises to manage voice and digital customer interactions, powered by AI for routing, automation, and analytics. It sells its platform as SaaS with modules for IVR, outbound dialers, agent desktop, workforce engagement, and CRM integrations such as Salesforce and ServiceNow. The company is headquartered in San Ramon, CA, serves 2,500+ customers globally, and is a public company listed on Nasdaq (also BMV).