5 months ago
Base Salary
$180k - $390k/yr
Responsibilities
- Design and deliver highly performant, reliable, production-grade AI agents.
- Own the full Agent Development Life Cycle from initial pilot through deployment and continuous iteration.
- Build, tune, and evolve AI agents in production environments across enterprise industries.
- Work directly with enterprise leaders and startups to understand business challenges and develop solutions.
- Prototype tools and features, surface customer needs, and collaborate with research, product, and platform teams to evolve Sierra’s platform.
- Develop agent frameworks, self-service capabilities, generative agent features, and scalable voice-model integrations.
Requirements
- Professional fluency in both Brazilian Portuguese and English.
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills in fast-changing and ambiguous environments.
- Builder and tinkerer mindset with high agency and demonstrated ability to overcome obstacles and ship.
- Comfort working directly with customers to understand needs and solve real-world problems.
- Excellent communication skills across technical and non-technical audiences.
- Preferred: experience building or deploying AI/LLM systems in production.
- Preferred: founder or founding-engineer experience.
- Preferred: familiarity with evaluation frameworks, agent tooling, RAG pipelines, and prompt engineering.
- Preferred: prior experience with React, TypeScript, and/or Go.
- Preferred: experience interfacing with customers or leading technical projects with external stakeholders.
Benefits
- Flexible unlimited paid time off.
- Medical, dental, and vision benefits for employees and families.
- Life insurance and disability benefits.
- Retirement plan dependent on country of employment.
- Parental leave.
- Fertility and family-building benefits through Carrot.
- Lunch, snacks, and coffee.
- Discretionary benefit stipend.
- Free alphorn lessons.
- Full-time employees may participate in applicable equity plans; benefits vary by region and may change.
- The company is primarily in-person and based in San Francisco, with offices across North America, Europe, and Asia.
Tech Stack
Categories
About Sierra
Sierra builds an enterprise conversational AI platform that powers customer service and other customer-facing interactions for large organizations. The company sells SaaS and deployed solutions that integrate with enterprise systems and meet security and compliance requirements. Headquartered in San Francisco with offices across North America, Europe, and Asia-Pacific, Sierra was co-founded by Bret Taylor and Clay Bavor, longtime leaders at Salesforce, Facebook, and Google.