1 day ago
Pune, IndiaSenior
Responsibilities
- Collaborate with stakeholders to understand requirements and translate them into technical solutions.
- Design, develop, and customize ServiceNow applications and modules.
- Configure ServiceNow workflows, forms, reports, and integrations.
- Provide technical ServiceNow platform support, troubleshooting, and issue resolution.
- Conduct testing and quality assurance to ensure solution reliability and performance.
- Stay current with ServiceNow best practices, new features, and industry trends.
Requirements
- Bachelor's degree in Computer Engineering, Computer Science, or Information Technology, or a master's degree in Software Engineering.
- Knowledge of ServiceNow Discovery, ServiceNow Incident Management, ServiceNow Platform, and ServiceNow Sales and Order Management.
- ITIL V3 Foundation certification and ServiceNow Certified Application Developer certification are listed.
- Advanced English proficiency at the C1 level.
Benefits
- Hybrid work arrangement with flexible working hours in India.
- Hands-on experience, mentorship, and learning opportunities.
- Opportunity to lead AI-powered transformation and solve enterprise business challenges.
- Values-driven, inclusive work environment with career development opportunities.
Categories
About Genpact
Genpact is a global professional services and technology firm that runs and transforms mission-critical operations for large enterprises through consulting, managed services, and AI- and analytics-driven platforms. It serves industries such as banking, insurance, healthcare, and manufacturing/supply chain, modernizing finance, risk, customer service, and back-office processes. Headquartered in New York and listed on the NYSE (G), Genpact originated within GE before becoming an independent public company.