about 4 hours ago
Plano, TX, USAMid Level / Senior
H1B Sponsor
Responsibilities
- Partner with ops leaders to scope and prioritize automation opportunities.
- Design and build AI-powered workflows and agent configurations.
- Deploy, test, and iterate on automation solutions, defining success metrics.
- Evaluate agent output quality and drive improvement cycles.
- Define best practices for AI tooling within the ops division.
- Stay updated on tooling landscape and introduce new approaches.
Requirements
- 3–5 years in a technical or operations role with experience in workflow automation.
- Demonstrated ability to ship production-grade automations.
- Strong understanding of business operations and processes.
- Comfortable working with data to drive decisions.
- (Preferred) Experience in fintech or SaaS operations.
Benefits
- Hybrid working model requiring in-office presence on select days.
- Competitive salary and equity.
- Matching 401K.
- Extended benefits including life insurance and employee assistance.
- 15 days of PTO and subsidized lunch on office days.
- Regular company-wide social events and multiple ERG groups.