Responsibilities
- Own and guide critical systems for Manufacturing Execution, Supply Chain, Finance, Parts Traceability, and Inventory.
- Design APIs, data models, service boundaries, metrics, SLAs, and operational runbooks for high-availability services.
- Build resilient integrations between digital services and physical hardware tooling, including support for intermittent network connectivity.
- Improve service reliability, reduce manual planning and production interventions, and deploy traceability capabilities for manufactured assets.
- Participate in on-call rotations, lead incident response, and drive improvements through postmortems.
- Work directly with manufacturing, supply chain, and flight operations teams to prototype workflows and adopt operational tools.
- Mentor peers and improve automated testing and deployment practices in a hardware-integrated environment.
Requirements
- Completion of the second year of an undergraduate degree in Computer Science, Software Engineering, Computer Engineering, or a related technical field; master’s and PhD students are also eligible.
- Strong product-minded engineering skills, including understanding user needs, identifying root causes, and designing pragmatic solutions.
- Ability to design maintainable systems, model data thoughtfully, make sound technical tradeoffs, and learn new technologies quickly.
- Experience defining service health metrics and reliability goals, creating operational runbooks, participating in on-call rotations, and improving systems through incident reviews.
- A track record of shipping impactful features with quantifiable improvements such as reduced downtime, lower manual intervention, or increased throughput.
- Ability to collaborate with hardware, manufacturing, supply chain, flight operations, and other stakeholders in a safety-critical environment.
- Availability for regular on-site work five days per week when local and travel of up to 15% annually.
- Experience or willingness to work with Python, Go, PostgreSQL, React, Kafka, gRPC, AWS, Grafana, and Honeycomb.
Benefits
- Full-time, in-person internship in South San Francisco from January through April 2027.
- Hourly rate of $54 per hour.
- Potential relocation support, housing stipend, overtime pay, and paid sick time, subject to local requirements.
- Regular on-site presence is required, with local work expected five days per week in the office, manufacturing floor, or an operations site.
- Travel of up to 15% annually may be required.
Tech Stack
About Zipline
Zipline was founded to create the first logistics system that serves all humans equally. Our aim is to solve the world’s most urgent and complex access challenges. Leveraging expertise in robotics and autonomy, Zipline designs, manufactures and operates the world’s largest automated delivery system. Zipline serves tens of millions of people around the world and is making good on the promise of building an equitable and more resilient global supply chain. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart and enabling leading healthcare providers to bring care into the home in the United States, Zipline is transforming the way goods move. By transitioning to clean, electric, instant logistics, we can decarbonize delivery, decrease road congestion, and reduce fossil fuel consumption and air pollution, while providing equitable access for billions of people. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Zipline is inspiring people, governments, and businesses to imagine what is possible when goods can move as seamlessly as information. To join the team, check out our career page: https://flyzipline.com/careers/