Responsibilities
- Own critical enterprise systems supporting Manufacturing Execution, Supply Chain, Finance, Parts Traceability, and Inventory.
- Define APIs, data models, service boundaries, observability metrics, SLAs, and operational runbooks.
- Build resilient integrations between digital services and physical hardware tooling, including support for intermittent network connectivity.
- Participate in on-call rotation, incident response, postmortems, and continuous reliability improvements.
- Work directly with manufacturing, supply chain, and flight operations teams to prototype workflows and drive adoption of operational tools.
- Improve CI/CD and automated testing practices for safe and repeatable deployments.
- Deliver measurable improvements in service uptime, manual intervention, production throughput, and asset traceability.
Requirements
- Strong software engineering fundamentals, including maintainable system design, thoughtful data modeling, and sound technical tradeoffs.
- Ability to understand user needs, identify root causes, and design pragmatic solutions.
- Experience or demonstrated ability to ship high-impact features with measurable operational results.
- Ability to define service health metrics, reliability goals, operational runbooks, and incident improvements.
- Ability to collaborate with manufacturing, supply chain, flight operations, hardware, and other cross-functional teams.
- Willingness to work regularly on site, including five days per week in an office, manufacturing floor, or test/commercial operations site when local.
- Willingness to travel or relocate for the internship to work near users and stakeholders.
- U.S. citizenship is not required; work authorization sponsorship is available.
Benefits
- Full-time, in-person internship in South San Francisco from January through April 2027
- Relocation support may be available
- Housing stipend may be available
- Overtime pay may be available
- Paid sick time and other applicable benefits
- Work authorization sponsorship is available
Tech Stack
About Zipline
Zipline was founded to create the first logistics system that serves all humans equally. Our aim is to solve the world’s most urgent and complex access challenges. Leveraging expertise in robotics and autonomy, Zipline designs, manufactures and operates the world’s largest automated delivery system. Zipline serves tens of millions of people around the world and is making good on the promise of building an equitable and more resilient global supply chain. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart and enabling leading healthcare providers to bring care into the home in the United States, Zipline is transforming the way goods move. By transitioning to clean, electric, instant logistics, we can decarbonize delivery, decrease road congestion, and reduce fossil fuel consumption and air pollution, while providing equitable access for billions of people. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Zipline is inspiring people, governments, and businesses to imagine what is possible when goods can move as seamlessly as information. To join the team, check out our career page: https://flyzipline.com/careers/