Senior Engineer, Automation, India
ResourcePro3 months ago
Bengaluru, IndiaSenior
Responsibilities
- Analyze client and service-delivery processes to identify automation opportunities and develop business cases and solution blueprints.
- Coach and consult service-delivery teams on automation adoption, workflow development, robotic automation, and best practices.
- Design, configure, implement, review, and deploy robotic process automation and workflow solutions.
- Gather business metrics and maintain or adapt existing automation processes through structured change control.
- Assist with project planning and execution, including managing risks, issues, changes, status updates, and improvement suggestions.
- Troubleshoot day-to-day automation issues and provide timely solutions.
Requirements
- Experience or capability in developing and implementing workflow and robotic process automation solutions.
- Ability to analyze as-is processes, design end-to-end automation solutions, and align implementations with business requirements.
- Ability to configure scripts, work with workflow platforms, review automation code, and enforce development best practices.
- Ability to coach colleagues, deliver automation training, and provide consulting guidance.
- Ability to support project execution, manage risks and issues, and communicate status to technology management.
- Willingness to learn and develop automation skills.
Categories
About ResourcePro
ReSource Pro provides tech-enabled operations, outsourcing, and advisory services to insurance carriers, brokers, MGAs, and agencies. Its offerings include business process management, compliance and licensing, distribution support, analytics, and implementation of data and technology solutions, delivered through managed services and consulting engagements. Founded in 2004 and headquartered in New York, it is privately held by Kelso & Company.