Senior Software Engineer - Architect, Consent & Campaign Management
Bristol Myers SquibbResponsibilities
- Architect, configure, develop, and integrate Salesforce solutions across Service Cloud, Marketing Cloud, Marketing Cloud Personalization, CRM Analytics, and Salesforce Data Cloud.
- Build reusable Lightning components and pages, Apex classes and triggers, batch and scheduled Apex, test classes, and REST/SOAP web services.
- Create Marketing Cloud journeys, email programs, automation workflows, API integrations, personalized experiences, behavioral tracking, segmentation, and real-time decisioning.
- Build and manage CRM Analytics dashboards, lenses, datasets, SAQL queries, data flows, recipes, and predictive models.
- Design cloud architectures with high availability, disaster recovery, infrastructure, cloud-native services, and cost optimization across AWS, Azure, or GCP.
- Define and enforce architectural governance standards, principles, patterns, and guardrails across multiple workstreams.
- Mentor and upskill development teams, conduct architecture and code reviews, and promote engineering excellence.
- Integrate Salesforce with middleware, APIs, web services, Veeva Vault, and SaaS backup and recovery tools.
- Collaborate with business, IT, and external technology partners in a regulated industry environment.
Requirements
- At least 7 years of deep, hands-on Salesforce experience, including comprehensive Salesforce Platform and Service Cloud expertise.
- Extensive Salesforce configuration experience with custom objects, page layouts, record types, workflow rules, approval processes, assignment rules, and validation rules.
- Hands-on experience with the Lightning Component Framework and reusable UI components and pages.
- Hands-on Marketing Cloud experience with Journey Builder, Email Studio, marketing automation workflows, and API integrations with Salesforce CRM.
- Experience with Marketing Cloud Personalization Builder, including personalized experiences, recommendations, behavioral tracking, segmentation, and real-time decisioning.
- Strong Apex development experience with classes, triggers, batch Apex, scheduled Apex, test classes, code coverage, and REST/SOAP web services.
- Experience with CRM Analytics, including dashboards, lenses, datasets, SAQL, data flows, recipes, and predictive models.
- Working knowledge of Salesforce Data Cloud, including data ingestion, identity resolution, data streams, and activation.
- Experience designing cloud architectures on AWS, Azure, or GCP, including infrastructure, cloud-native services, high availability, disaster recovery, and cost optimization.
- Experience with middleware platforms such as MuleSoft, APIs, web services, infrastructure setup, and deployments of varying complexity.
- Hands-on experience with Python, SQL, SOQL, JSON, HTML, CSS, HTML5, UI/UX design principles, Veeva Vault API, AWS, and DevOps tools.
- Experience providing technical leadership, mentoring teams, conducting reviews, and establishing architectural governance.
- Background in or exposure to a regulated industry is required or strongly relevant, with BioPharma experience a strong plus.
- Knowledge of OwnBackup or equivalent SaaS backup and recovery tools.
- Strong collaboration and communication skills for partnering across business, IT, and external technology organizations.
Benefits
- Meaningful work supporting the discovery, development, and delivery of medicines for serious diseases.
- Comprehensive benefits, inclusion and wellbeing support, opportunities for growth, and a supportive work environment.
- Flexible work arrangements structured as site-essential, site-by-design, field-based, or remote-by-design according to the role's responsibilities.
Tech Stack
Categories
About Bristol Myers Squibb
At Bristol Myers Squibb, we work every day to transform patients’ lives through science. That work inspires some of the most interesting, meaningful, and life-changing careers you’ll experience. Join us and pursue innovative ideas alongside some of the brightest minds in biopharma, collaborating with a team rich in diversity of experiences, and perspectives. We have built a sustainable pipeline of potential therapies and are leveraging translational medicine and data analytics to understand how we can deliver the right medicine to the right patient, at the right time, to achieve the best outcome. Whether in a scientific, business or supporting function, a career at BMS means you’ll be inspired every day to grow and thrive through opportunities that are uncommon in scale and scope. Here, you’ll be on the cutting edge of powerful innovation in oncology, hematology, immunology, cardiovascular disease, and fibrosis, with colleagues united in the mission to help patients. Through the Bristol Myers Squibb Foundation, we also promote health equity and seek to improve health outcomes of populations disproportionately affected by serious diseases and conditions. Our mission is to give new hope to help patients prevail over serious disease – it drives everything we do. Review our Social Media Community Guidelines at: https://www.bms.com/social-media-community-guidelines.html