3 hours ago
Responsibilities
- Design enterprise solutions across multiple products, teams, operational models, and business use cases.
- Create frameworks for platform reliability, health monitoring, operational insights, proactive issue detection, and executive visibility.
- Design governance solutions covering access visibility, entitlement tracking, auditability, privacy, compliance, and operational accountability.
- Identify gaps between business needs, operational needs, and product capabilities, then define architecture patterns or prototypes to address them.
- Guide teams, remove blockers, align stakeholders, support implementation, and influence product and engineering roadmaps.
- Translate platform signals into KPIs, value realization metrics, leadership reporting, and decision-ready insights.
- Determine what should be automated, standardized, monitored, governed, or escalated.
Requirements
- Demonstrated ability to perform enterprise solution architecture across products, teams, operational models, and business use cases.
- Strong understanding of scalable reliability, monitoring, governance, observability, automation, and operational insight frameworks.
- Cross-platform knowledge of Adobe Experience Cloud, including AEP, RTCDP, AJO, CJA, Analytics, Workfront, GenStudio, Experience League, and related integrations.
- Technical fluency with data, APIs, reporting, cloud platforms, and integration patterns, without being limited to hands-on pipeline engineering.
- Strong architecture judgment and ability to connect platform capabilities with measurable business outcomes.
- Strong technical leadership and stakeholder-influence skills across cross-functional and implementation teams.
Benefits
- Career development and opportunities to grow skills while working with leading global brands.
- Hybrid work arrangement, with teams in the office an average of four days per week.
- Equal opportunity workplace committed to respect, inclusion, accommodations, and flexibility.
Categories
Solutions Engineering
About VML
VML is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide our client partners with a fully integrated offering across brand experience, customer experience and commerce practices — powered by deep data and technology experience. For more information, visit www.vml.com.