16 hours ago
Sunnyvale, CA, USAMid Level
H1B sponsor
Base Salary
$90k - $105k/yr
Responsibilities
- Troubleshoot and investigate complex customer CI/CD scenarios and provide solutions.
- Develop Bash, Python, and Groovy scripts for debugging and automation.
- Set up JFrog applications and third-party products in development environments.
- Analyze log files, thread dumps, HTTP traffic, JVM parameters, and operating-system parameters.
- Reproduce customer scenarios and document relevant bugs and feature requests.
- Maintain and improve a knowledge base of known issues and solutions.
- Collaborate with JFrog R&D, QA, Release, and Sales teams.
- Work flexible hours and weekends when needed.
Requirements
- Bachelor’s degree or equivalent in Computer Science, Computer Engineering, Management Information Systems, Information Technology, or a related area, plus two years or similar experience.
- Three to five or more years of customer-facing experience.
- Ability to manage complex, escalated cases involving multiple architectures and platforms.
- Mandatory experience with Linux and strong technical software-debugging skills.
- Understanding of Java or another compiled language.
- Knowledge or experience with databases, LDAP, Apache HTTPS, and Apache Tomcat is advantageous.
- Experience with networking and reverse proxies such as nginx or httpd is advantageous.
- DevOps industry experience is advantageous.
- Spanish-speaking skills are preferred.
Benefits
- Base salary range of $90,000 to $105,000, excluding equity and other compensation components.
- Hybrid work arrangement with three days in the office and two days remote.
- Equity package of restricted stock units and eligibility for the Employee Stock Purchase Plan.
- Medical, dental, vision, retirement, wellness, and other comprehensive benefits.
- Flexible hours and weekend work may be required.
About JFrog
JFrog builds a software supply chain platform used by developers and DevOps teams to store, secure, and distribute software artifacts and releases. Its subscription-based SaaS and self-managed products include Artifactory, Xray, Pipelines, and Distribution, and the company, founded in 2008 and headquartered in Sunnyvale, CA, went public on NASDAQ in 2020, serving large enterprises including many Fortune 100 firms.