Lead Software Engineer - AWS/SRE Engineer
JPMorgan Chase1 day ago
Responsibilities
- Lead Live Site Management and cloud production management, including production readiness, change governance, incident response, problem management, and operational risk reduction.
- Define and improve SRE practices covering service-level indicators, service-level objectives, error budgets, capacity planning, and reliability engineering.
- Advance application and infrastructure observability through logging, metrics, distributed tracing, dashboards, alerting, and automated anomaly detection.
- Lead major incident response, root-cause analysis, corrective actions, and elimination of recurring production issues.
- Establish production health, availability, performance, resiliency, and measurable service health objectives.
- Shape AWS cloud architecture, cloud cost optimization, multi-region resiliency, active-active operation, failover/failback, disaster recovery, automation, and infrastructure-as-code strategy.
- Lead responsible adoption of enterprise-authorized AI-assisted engineering tools and establish standards for validating their correctness, performance, security, and compliance.
- Raise shared architectural standards and communicate complex technical strategy to engineering and business leadership.
Requirements
- Formal training or certification in software engineering concepts and 5+ years of applied experience.
- Deep AWS expertise across compute, data, networking, security, and observability, with production architecture experience.
- Experience managing cloud-hosted production services and leading Live Site Management in complex, business-critical environments.
- Strong SRE and observability expertise, including SLI/SLO definition, error budgets, telemetry, distributed tracing, alert design, capacity management, and performance engineering.
- Experience leading high-severity incident response, root-cause analysis, and durable remediation across multiple engineering teams.
- Experience establishing production readiness standards, operational controls, runbooks, dashboards, and measurable service health objectives.
- Hands-on ability to validate and prototype technical ideas, along with systems thinking about trade-offs, failure modes, and dependencies.
- Experience leading approved AI-assisted software development practices and coaching engineers on safe, secure, compliant use of AI tools.
- Strong executive communication, independent judgment, and understanding of responsible AI use involving data sensitivity, secure input and output handling, resiliency, and security expectations.
Benefits
- Competitive total rewards package with benefits determined by eligibility, role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Benefits include comprehensive health care coverage, on-site health and wellness centers, retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.