Platform Engineer
Mondelez International14 hours ago
Mumbai, IndiaSenior
Responsibilities
- Define and drive ServiceNow solution architecture strategy, standards, governance, and technical controls.
- Serve as the ServiceNow subject matter expert for platform development, configuration, integrations, and best practices.
- Evaluate new application demands and changes, define technical solutions, and ensure alignment with out-of-the-box platform capabilities.
- Oversee cross-functional projects, dependencies, deployment planning, release execution, and reporting.
- Guide development teams and vendor partners through analysis, development, testing, code migration, and defect remediation.
- Review high-level and low-level designs and maintain current architecture documentation and product and capability roadmaps.
- Ensure cross-platform governance, foundation data ownership, security requirements, and continuous process improvement.
- Evaluate emerging technologies, industry trends, and market trends to support project development and operations.
Requirements
- Bachelor's degree preferred.
- At least 7 years of ServiceNow Platform experience with in-depth knowledge of ServiceNow architecture, scripting, configuration, design, and deployment.
- Experience with REST, SOAP, Integration Hub, Store Apps, CMDB Health, ITSM integrations, and ServiceNow code migrations between instances.
- Proficiency with ServiceNow Discovery, Common Service Model, Service Mapping, HRSD, App Engine, IRM, and Security Operations.
- ITIL v3/v4 knowledge and ServiceNow Certified Administrator/Developer certification.
- Experience working with multiple vendors, IT outsourcing providers, complex projects, global IT functions, and cross-functional teams.
- Strong communication, stakeholder management, organizational, prioritization, multitasking, and leadership skills.
Benefits
- Regular employment position.
- No relocation support available.
Tech Stack
SOAP
Categories
About Mondelez International
Mondelez International (NASDAQ: MDLZ) manufactures and markets snack foods—including Oreo and belVita biscuits; Cadbury, Milka and Toblerone chocolates; Trident gum; and Sour Patch Kids candy—to consumers worldwide through retail and e‑commerce channels. Formed in 2012 via the spin-off of Kraft Foods’ global snacks business, it is headquartered in the Chicago area. The company operates in more than 150 countries with a portfolio spanning biscuits, chocolate, gum, and candy.