3 hours ago
London, United KingdomMid Level
H1B Sponsor
Responsibilities
- Take customers from cold outbound through production integration and closed deal.
- Build and ship demos, tutorials, and sample applications showcasing Exa’s capabilities.
- Debug and resolve technical issues from API behavior through frontend rendering.
- Identify customer feedback patterns and translate them into product improvements, shipping fixes when possible.
- Conduct frequent sales and technical calls with CTOs, engineers, and product managers.
- Analyze usage data and customer interactions to identify churn risk and drive expansion.
Requirements
- Several years of programming experience and the ability to build and deploy a production server from scratch.
- A track record of high performance in a demanding environment.
- Comfort with direct customer interaction and high-stakes conversations.
- Tolerance for frequent context-switching, ambiguity, and sustained intensity.
- Willingness to travel as needed for customer engagements.
- Experience building and shipping user-facing products end to end is a potential advantage.
- Previous experience closing revenue or driving commercial outcomes is a potential advantage.
- Ability to thrive in an early-stage environment with changing responsibilities is a potential advantage.
Benefits
- In-person work opportunity in London.
- Premium medical, dental, and vision healthcare benefits.
- Fertility benefits.
- Monthly wellness stipend.
- Travel as needed for customer engagements.
Categories
Forward Deployed
About Exa
Exa is an applied AI research lab organizing human knowledge, starting with the web. Exa Search is the highest quality search API at every latency. It accepts natural language queries and produces token-efficient results with citations. Exa Agent is a high-compute web agent that synthesizes information from across the web to handle the most complex deep research, list-building, and enrichment workflows. These products power Cursor, Cognition, Hubspot, OpenRouter, Monday.com, and agents built by over 400,000 developers. We are a worldwide team of engineers and researchers. We're hiring: exa.ai/careers