1 day ago
Budapest, HungaryMid Level
Responsibilities
- Act as the primary customer-facing engineer for EEA engagements and support global customers as needed.
- Deliver product releases from development to customers and validate release quality.
- Manage deployment, configuration, upgrades, monitoring, incident response, and sustained post-release operations.
- Troubleshoot customer issues, perform root cause analysis, and coordinate fixes with development teams.
- Manage customer expectations, provide updates, and escalate complex technical issues.
- Participate in deployments and integrations across cloud and on-premises environments.
- Create runbooks and knowledge base content and improve internal processes.
- Collaborate with product management, development, QA, and sales to improve product quality and customer experience.
- Support and lead smaller projects, progressing toward ownership of larger engagement projects and complex cases.
Requirements
- Solid working knowledge of Linux.
- Hands-on experience with Kubernetes.
- Familiarity with one or more public or private cloud environments.
- Strong networking fundamentals, including TCP/IP, routing, and load balancing.
- Strong problem-solving, communication, and cross-functional collaboration skills.
- Ability to learn new technologies and techniques quickly.
- Willingness to provide occasional weekend and night support.
- Eligibility to work in Hungary and current residence in Hungary.
Benefits
- Cafeteria fringe benefits of gross 840,000 HUF per year, an annual bonus, and life-event-related benefits.
- Employee Assistance Program, life and accident insurance, wellbeing initiatives, company share purchase plan, referral bonus, and All You Can Move partnership.
- Internal and external learning programs, technical workshops, conferences, and language courses.
- Hybrid work model under the Home Office Policy in a modern Budapest office.
- Laptop, mobile phone, free underground parking, bike storage, showers, and lockers.
- Applications are accepted until 18 November 2026.
Tech Stack
Categories
About Ericsson
Ericsson is a publicly traded telecommunications vendor that builds mobile network infrastructure (RAN, core, OSS/BSS), cloud platforms, and managed services for communications providers and enterprises. Founded in 1876 and headquartered in Kista, Stockholm, it supplies 5G systems to operators worldwide and owns Vonage, expanding network APIs and enterprise communications offerings.