2 days ago
London, United Kingdom
Senior / Staff+
H1B Sponsor
Responsibilities
- Collaborate with Engagement Managers and partner teams to validate scope and design for complex solutions.
- Advise customers on data governance models and enterprise deployment best practices.
- Develop solution architecture designs and implementation roadmaps for Airtable’s partner ecosystem.
- Create technical narratives and demonstrations showcasing Airtable + Partner solutions.
- Act as the technical advisor on strategic partner-led engagements with Enterprise clients.
- Support partners in conducting discovery sessions to understand clients' technical environments.
- Provide ongoing technical guidance and troubleshooting support for partners.
- Gather partner and customer feedback to inform product roadmap and partnership strategy.
- Manage technical escalations within partner-delivered engagements.
- Champion the integration of AI capabilities within partner solutions.
- Advise partners on AI/ML best practices and responsible AI implementation.
- Create thought leadership content showcasing AI-powered solutions built on Airtable.
- Serve as the technical subject matter expert on Airtable's platform for partners.
- Design and deliver technical training programs and certifications for partners.
- Create technical enablement content including implementation guides and best practice documentation.
- Establish technical standards and frameworks for partner engagements.
- Collaborate with Product and Engineering teams to influence platform capabilities.
Requirements
- 5+ years of solution engineering or technical consulting experience with Enterprise SaaS platforms.
- 3+ years of experience designing and implementing complex Airtable deployments.
- 1+ years of experience working with partner ecosystems or systems integrators.
- Must be Airtable Builder, Admin, and AI certified.
- Demonstrated understanding of AI/ML concepts and experience with generative AI tools.
- Strong understanding of business workflows and proficiency with process mapping tools.
- Experience creating technical documentation and training content for diverse audiences.
- Ability to balance partner needs, customer requirements, and business priorities.
- Comfortable influencing stakeholders and managing competing demands.
- Experience as a collaborative team player across cross-functional teams.
- Comfortable with ambiguity and enjoys building processes from the ground up.
- Passionate about solving customer problems and delivering exceptional experiences.
Categories
AI & MLBackendFull Stack