Senior Lead Solutions Architect, Salesforce Migrations (ALL CLOUDS)
Salesforce2 days ago
São Paulo, BrazilStaff+
Responsibilities
- Lead end-to-end customer migration engagements, owning technical delivery, project health, delivery plans, timelines, and go-live outcomes.
- Partner with Account Teams, Sales leadership, customers, and business and technical stakeholders to align migration goals with business strategy, renewals, and expansion.
- Drive adoption of AI agents and automation toolkits for discovery, data mapping, code conversion, migration health reporting, and task automation.
- Coordinate Global Delivery Center partners while maintaining accountability for technical output quality.
- Serve as a subject matter expert in Marketing Cloud, Data 360, Revenue Cloud, or Tableau.
- Act as the technical point of contact during major migration incidents and coordinate with Engineering and Product during cutovers.
- Provide release recommendations and identify underused platform capabilities to improve migrated-environment performance, stability, throughput, and adoption.
- Translate field insights into product improvements and facilitate customer enablement and alignment sessions.
Requirements
- 8+ years of experience in Professional Services, Customer Success, or Technical Consulting focused on large-scale platform migrations.
- Deep hands-on expertise in Marketing Cloud, Data 360, Revenue Cloud, or Tableau.
- Experience driving business value, facilitating technical discussions, managing complex stakeholders, and translating technical architectures into business-friendly language.
- Experience working with global or offshore delivery models such as a Global Delivery Center.
- Advanced knowledge of Salesforce core clouds or specialized clouds including Marketing, Data, Revenue, or Tableau.
- Familiarity with AI agents or automation tools for data mapping, sentiment analysis, or task automation, plus AI literacy and prompt engineering skills.
- Understanding of integrations between target cloud platforms, telephony systems, third-party data sources, and self-service portals.
- Degree or equivalent relevant experience; qualifying experience may include extracurricular leadership, military, volunteer, or other work experience.
- Preferred certifications include Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist, Salesforce AI Associate, or Agentblazer.
- Prior experience as an individual contributor leading multi-million-dollar transformation engagements is preferred.
Benefits
- Access to AI tools, a collaborative global delivery model, and direct collaboration with Product teams.
- Benefits and resources intended to support balance and professional impact.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.