12 hours ago
Pune, India or Bengaluru, IndiaMid Level / Senior
Responsibilities
- Provide first- and second-level production support for application incidents, outages, access issues, deployment failures, and infrastructure problems.
- Manage application deployments to UAT and Production while following approval, change management, SDLC, validation, and regulatory requirements.
- Own ServiceNow change requests, including planning, execution, documentation, EIQ/AIQ activities, and audit readiness.
- Monitor application and infrastructure health using API checks, response-time analysis, logs, and proactive troubleshooting.
- Administer infrastructure, networking, VPN tunnels, certificates, CIDR management, cloud and on-premises connectivity, operating systems, security patching, and firewalls.
- Manage backups, recovery processes, high-availability configurations, disaster recovery testing, and simulation exercises.
- Provision and maintain Dev, Test, UAT, and Production environments through automation and infrastructure standardization.
- Design and maintain Infrastructure as Code solutions and build or optimize CI/CD pipelines.
- Support adoption of enterprise DevOps tools, automated quality gates, artifact repositories, and release management processes.
Requirements
- 3–5 years of experience in DevOps, Release Engineering, Site Reliability Engineering, or Infrastructure Operations.
- The posting also describes the role as requiring 4–7 years of experience.
- Hands-on experience with CI/CD pipelines and deployment automation.
- Experience with GitLab, SonarQube, Jira, and ServiceNow.
- Knowledge of Linux and Windows server administration and operating-system patch management.
- Experience with AWS and Azure cloud platforms.
- Understanding of networking, firewalls, VPNs, DNS, load balancers, and SSL certificates.
- Experience with monitoring and logging tools such as Datadog, Splunk, ELK, and CloudWatch.
- Knowledge of backup, disaster recovery, high-availability architectures, and business continuity planning.
- Scripting experience with PowerShell, Bash, Python, or similar languages.
- Familiarity with regulated environments, GxP, validation, and audit compliance is highly desirable.
- Experience supporting healthcare, life-sciences, or regulated enterprise applications is preferred.
- AWS, Azure, Kubernetes, Terraform, or DevOps-related certifications are preferred.
- Knowledge of containerization and release management processes is preferred.
Categories
About IQVIA
IQVIA provides clinical research services, healthcare data analytics, and technology platforms to pharmaceutical, biotech, medical device, and healthcare organizations. It sells contracted R&D and commercialization services, software, and data subscriptions that help run trials, generate real-world evidence, and guide go-to-market decisions. Formed by the merger of Quintiles and IMS Health, the company is headquartered in Durham, North Carolina and is publicly traded on the NYSE (ticker: IQV).