SRE - Compute (Linux, Kubernetes, Containers)
Virtasant Inc.1 day ago
Remote, United States +4 moreMid Level
Responsibilities
- Support internal developers through high-touch onboarding, Slack and community forums, and ticketing systems.
- Serve as the first line of engineering support for Kubernetes and container-related issues.
- Troubleshoot Kubernetes workloads, scheduling, services, networking, RBAC, Docker containers, images, builds, runtimes, and Linux systems.
- Investigate Linux and networking issues using tools including tcpdump, ss, strace, traceroute, dig, journalctl, top, and htop.
- Write technical tickets, incident summaries, runbooks, and knowledge-base articles.
- Participate in postmortems and drive follow-up actions.
- Collaborate with SRE, Platform, and Engineering teams to escalate issues, identify platform bugs, and propose improvements.
- Build tools, scripts, and processes that improve support efficiency.
Requirements
- Strong Linux fundamentals, including processes, services, filesystems, and kernel basics.
- Strong Linux networking knowledge, including TCP/IP, routing, DNS, load balancers, and firewalls.
- Hands-on Kubernetes experience, preferably beyond managed cloud platforms.
- Strong Docker and containerization expertise.
- Experience supporting large-scale production systems.
- Ability to write and understand Python scripts or similar languages.
- Comfort reviewing pull requests, reading developer code, and communicating with development teams.
- Strong Git proficiency.
- Exceptional written and spoken English, with highly organized and detail-oriented work habits.
- Strong problem-solving, analytical, and structured debugging skills, with the ability to work independently on distributed teams.
- Experience supporting private cloud or internal platform engineering teams is preferred.
- Familiarity with Spark, Kafka, or distributed systems is preferred.
- A bachelor's degree in Computer Science or a similar engineering discipline is preferred.
Benefits
- Remote-first work arrangement for candidates in Brazil, Chile, Colombia, or Mexico, aligned to an 8 AM–5 PM Pacific schedule.
- Work from anywhere with autonomy and respect for personal time.
- Opportunities for continuous learning and work on large-scale systems across clients and sectors.
- Collaboration with a global, diverse, and distributed team.
Categories
Site Reliability
About Virtasant Inc.
Virtasant provides cloud and software engineering services to enterprises, focusing on cloud migration and modernization, cost optimization, and AI-enabled transformation. The privately held, fully remote company also develops Helias, a cloud cost optimization platform used to understand, govern, and reduce spend at scale. Founded in 2007 and headquartered in Austin, Texas, it serves global customers across AWS, Azure, and Google Cloud.