Total System Services, LLC (TSYS)

Technical Lead, Agentic Commerce Engineering - (London)

Total System Services, LLC (TSYS)
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1 day ago
London, United KingdomStaff+

Responsibilities

  • Design and deliver secure checkout and payment APIs that AI agents can invoke reliably and deterministically.
  • Define platform patterns for agent identity, delegated authority, user intent, authentication, tokenization, fraud signals, evidence records, reporting, and downstream payment integration.
  • Architect and ship merchant-facing APIs and SDKs with clear contracts, predictable error handling, documentation, testing, sandbox-friendly flows, and strong developer experience.
  • Partner with internal teams, standards groups, AI commerce partners, merchants, and external developers to shape interoperable agent-led payment approaches.
  • Set technical direction for a greenfield agentic commerce squad and balance speed, interoperability, security, reliability, and extensibility.
  • Provide hands-on leadership through architecture reviews, design decisions, code reviews, mentoring, incident learning, and engineering standards.
  • Help recruit and develop AI-forward engineers.
  • Contribute to API governance and platform standards across the engineering organization.

Requirements

  • 8+ years of software engineering experience, including architecture and production ownership of distributed services, APIs, or high-reliability transaction-processing platforms.
  • Strong cloud-native engineering experience with AWS, GCP, Azure, or comparable public cloud environments.
  • Practical understanding of AI-agent systems, including tool use, APIs, structured inputs and outputs, delegated permissions, and external services.
  • Experience designing safe, deterministic, and auditable payment flows around AI-agent behavior.
  • Proven technical leadership in architecture ownership, mentoring, design reviews, cross-functional influence, and ambiguous or emerging product areas.
  • Experience designing API-first platforms with versioning, documentation, testing strategies, predictable error handling, secure integration patterns, and strong developer experience.
  • Outstanding communication skills and the ability to build effective relationships across levels.
  • Preferred experience includes payments, fintech, commerce platforms, card-not-present processing, checkout, gateways, tokenization, 3DS/SCA, fraud and risk systems, dispute workflows, merchant reporting, or real-time money movement.
  • Preferred experience includes LLM-powered applications, AI-agent frameworks, tool-calling systems, MCP-style integrations, A2A-style protocols, or related standards work.
  • Public engineering presence, open-source participation, standards work, technical writing, conference or forum participation, community engagement, or greenfield enterprise product experience is a bonus.

Benefits

  • Inclusive, global teams with opportunities to learn and grow across borders.
  • Opportunity to shape a new category of agentic commerce and work with internal and external ecosystem partners.
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