GrepJob
Docker

Principal Support Engineer

Docker
Apply
about 3 hours ago
Toronto, CanadaSenior / Staff+
H1B Sponsor

Responsibilities

  • Build agentic and automation workflows with structured inputs and evaluations.
  • Partner with engineering teams to define problems and ship solutions.
  • Design, develop, and maintain full-stack support tooling including UI and APIs.
  • Integrate various systems with clear contracts and auditability.
  • Improve reliability and performance through metrics and production practices.
  • Build safe tool access patterns with least-privilege permissions.
  • Participate in on-call rotation for systems owned by the team.

Requirements

  • 6+ years of experience building production web applications or distributed systems.
  • Fluency with AI-assisted development tools like Cursor, Codex, or Claude.
  • Strong software development skills in TypeScript/React and Go.
  • Experience shipping reliable software from design through delivery.
  • Practical experience with LLM application patterns and REST API integrations.
  • Familiarity with observability and operations practices.

Benefits

  • Freedom and flexibility to fit work around personal life.
  • Quarterly Whaleness Days and end-of-year Whaleness break.
  • Home office setup for comfortable work conditions.
  • 16 weeks of paid parental leave after 6 months of employment.
  • Technology stipend of $100 USD net/month.
  • PTO plan encouraging time off for personal enjoyment.
  • Training stipend for professional development.
  • Equity in the company as part of a growing start-up.
  • Docker swag and various medical benefits.