Forward Deployed Engineer
monday.com1 month ago
London, United KingdomSenior
Responsibilities
- Own architecture, integration strategy, security and governance, and pilot-to-scale delivery for complex multi-workstream engagements.
- Lead technical scoping, effort and risk estimation, delivery planning, and commercial-model input before and after sales.
- Deliver outcome-based engagements by defining business success metrics, post-launch operating models, and continuous improvement plans.
- Build agentic AI solutions, data migrations, enterprise integrations, and custom applications using monday.com developer tools.
- Lead technical consulting on AI transformation, system scale, security, governance, and data architecture.
- Manage customer communication, sequencing, and delivery across complex and standalone engagements.
- Mentor engineers and establish standards for code quality, testing, documentation, and AI reliability.
- Create customer documentation, walkthroughs, and operational handoff artifacts.
- Advocate for customer needs with Product and R&D and contribute to the global Services tooling roadmap and shared asset library.
Requirements
- At least 5 years of experience as a Forward Deployed Engineer, Software Engineer, Solutions Engineer, or Technical Consultant delivering hands-on technical work for external enterprise customers.
- Broad engineering capability with depth in generative and agentic AI, including LLM workflows, agent orchestration, tool use, context design, and retrieval.
- Experience operating AI reliably in production through evaluation harnesses, guardrails, human-in-the-loop review, tracing, and failure-mode analysis.
- Strong knowledge of APIs, webhooks, MCP, SCIM, SAML 2.0, and OAuth 2.0.
- Software development experience with TypeScript and JavaScript, including depth in React or Node.js; full-stack experience is preferred.
- Hands-on enterprise data migration and integration experience using SQL, scripts, and n8n or Workato automations.
- Production engineering experience with automated testing and deployments to AWS, GCP, or Azure.
- Experience scoping and estimating technical work and delivering against outcomes, timelines, or commercial commitments.
- Strong consultative communication skills with senior client stakeholders and non-technical audiences.
- Ability to adapt across customers, technology stacks, and unfamiliar domains while managing multiple engagements.
- Willingness to travel up to 20% of the time.
- A BS or BA in Computer Science, Engineering, or a related field is preferred; equivalent professional experience is considered.
Benefits
- Hybrid work arrangement with three days per week in the London office.
- Travel of up to 20% of the time may be required.
Tech Stack
Categories
Forward Deployed
About monday.com
monday.com builds a customizable Work OS—SaaS tools for work management, project tracking, CRM, service, and marketing—that helps teams plan, collaborate, and automate workflows. The company sells subscriptions to businesses of all sizes and offers add-ons for CRM and dev work on the same platform. Founded in 2012 and headquartered in Tel Aviv, monday.com is a public company listed on NASDAQ.