10 hours ago
Vancouver, CanadaStaff+
Responsibilities
- Design, build, and own agent systems end-to-end for identity, fraud, risk, and commerce workflows.
- Build reliable multi-step agent workflows involving planning, execution, observation, tool use, and human-in-the-loop patterns.
- Own evaluation harnesses and observability for production agent systems.
- Troubleshoot non-deterministic failures across models, tools, orchestration, and infrastructure.
- Set and communicate technical vision to technical and non-technical stakeholders and to the agents being directed.
- Use AI and emerging technologies to improve productivity and streamline workflows while maintaining responsible, secure, and compliant practices.
- Orchestrate AI agents in daily engineering work, verify their output, and remain accountable for the resulting changes.
Requirements
- 8+ years of software engineering experience with demonstrated impact on production systems.
- Fluency using AI agents in an engineering workflow, including maintaining a mental model, verifying outputs, and remaining accountable.
- Demonstrated ability to own features end-to-end and communicate trade-offs clearly.
- Experience defining and solving challenging, novel, or ambiguous problems.
- Hands-on experience with LLMs, prompt engineering, RAG, tool use, at least one agent framework such as LangGraph, CrewAI, or AutoGen, and evaluation frameworks for agent behavior.
- Preferred experience in financial services, identity, fraud, risk, AML, fraud rules engines, identity graphs, risk scoring, or other compliance-heavy environments.
- Preferred experience with multi-agent orchestration, production-grade evaluation harnesses, AI observability tooling, MLOps practices, experiment tracking, model registries, feature stores, vector databases, knowledge graphs, or structured retrieval for agent memory.
Benefits
- Full-time, permanent position.
- Hybrid work from the Vancouver office with three days per week in the office, or remote work within North America.
- Health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education and training stipend equivalent to $1,000 in local currency for eligible full-time permanent employees.
- Weekly lunches, quality coffee, social events, parent rooms at some locations, on-site gyms at some locations, lounges, and adaptable workstations.
- Wellness workshops and events plus a complimentary Headspace subscription.
- Employee resource groups and an inclusive, collaborative workplace.
Categories
About Trulioo
Trulioo builds a global identity verification platform used by banks, fintechs, marketplaces, and other online businesses to onboard users, meet KYC/KYB rules, and prevent fraud. Its APIs cover document and biometric checks, business verification, and watchlist screening across 195 countries, validating over 14,000 ID types and 700 million business entities. Founded in 2011 and headquartered in Vancouver, the privately held company sells subscription and usage-based services to regulated and high-growth companies.