1 day ago
Base Salary
$120k - $200k/yr
Responsibilities
- Investigate customer workflow failures using logs, browser tools, APIs, and code, then implement and verify fixes.
- Build custom integrations and contribute production code that turns recurring customer needs into reusable platform improvements.
- Join customer calls with Customer Success, clarify technical problems, and own solutions through resolution.
- Help customers onboard and adapt their workflows to Sola, including occasional travel for onboarding and key projects.
Requirements
- Have strong technical foundations through a CS degree with demonstrated coding ability or hands-on experience in a strong technical environment.
- Be comfortable working across different customer environments and understanding core web technologies.
- Be able to investigate complex desktop or legacy systems and solve difficult customer problems.
- Have excellent communication skills and the ability to explain complex technical findings to non-technical audiences.
- Be an early-career engineer, new graduate with demonstrated programming ability, or customer-facing engineer comfortable writing production code.
Benefits
- Competitive salary plus meaningful equity, with exact compensation based on experience and level.
- Comprehensive medical, dental, and vision benefits.
- 401(k) matching, daily meals in the office, and flexible PTO of four weeks per year.
- Work five days per week from the NYC office, with occasional customer travel as needed.
- Relocation support for candidates not already based in NYC.
Categories
Forward Deployed
About Sola
Sola builds an AI-driven automation platform that lets enterprises record desktop and web workflows and run them reliably at scale, extending traditional RPA. It sells horizontally across sectors such as healthcare, finance, legal, and logistics, and reports deployments with Fortune 100 companies. Founded in 2023 and headquartered in New York City, the privately held company is backed by investors including Andreessen Horowitz, Conviction, and Y Combinator.