3 days ago
Remote, India or Remote, MexicoSenior
Responsibilities
- Provide second-line support for Acumatica users, manage the helpdesk queue, troubleshoot issues, and implement root-cause fixes.
- Design, build, test, and deploy Acumatica customizations, including Generic Inquiries, reports, and C# customization projects.
- Build and maintain integrations between Acumatica and internal systems using the Acumatica REST API and Workato.
- Plan and execute annual upgrades of the on-premises Acumatica instance, including customization refactoring, regression testing, UAT, go-live planning, and post-upgrade stabilization.
- Partner with Finance and business teams to define requirements, create technical designs, estimate work, and deliver projects end to end.
- Use AI coding assistants and agents for development, testing, documentation, and troubleshooting while helping establish safe ERP usage practices.
- Monitor application health, performance, and data integrity; implement monitoring and alerting; and coordinate infrastructure and database administration activities.
- Review code, maintain technical documentation, mentor team members, and serve as an Acumatica subject-matter expert.
Requirements
- At least 5 years of hands-on Acumatica ERP experience, including at least 3 years in a technical or development capacity.
- Deep knowledge of the Acumatica Framework, including DACs, graphs and extensions, BQL, event handlers, Generic Inquiries, Report Designer, Business Events, Automated Processing, Import/Export Scenarios, and the REST API.
- Strong proficiency in C#, .NET, T-SQL, and Microsoft SQL Server.
- Understanding of accounting and finance processes including GL, AR, AP, sales orders, cash management, revenue recognition, multi-entity, and multi-currency operations.
- Practical experience using AI coding assistants or agents such as Claude Code, with the ability to review their output before deployment to a finance system.
- Demonstrated ability to run projects through requirements, design, development, testing, deployment, and post-go-live support with minimal supervision.
- Strong written and verbal English communication skills and the ability to explain technical trade-offs to non-technical stakeholders.
- Bachelor's degree in Computer Science, Information Systems, Accounting/Finance, or a related field, or equivalent practical experience.
- Relevant Acumatica certifications, VAR or partner consulting experience, customized on-premises upgrade experience, Workato or comparable integration-platform experience, SOX/ITGC and audit-support exposure, Git-based workflow experience, automated testing knowledge, and AI integration or ERP agent-tooling experience are preferred.
Benefits
- The role is part of a distributed multinational team and requires flexibility to overlap several working hours daily with colleagues on the US East Coast.
- The position offers a high-ownership environment in a small senior Financial Systems team.
- Employment offers are contingent upon successful criminal, education, and identity background checks.
About Acronis
Acronis builds an integrated cyber protection platform that combines backup, disaster recovery, endpoint security, and management for managed service providers and corporate IT teams. It sells subscription software and cloud services primarily through MSPs and channel partners, including Acronis Cyber Protect and Cyber Protect Cloud. Founded in 2003 and headquartered in Schaffhausen, Switzerland, Acronis is privately held and backed by EQT.