3 months ago
Remote, GermanyStaff+
Responsibilities
- Own production reliability for high-SLA and complex customer environments.
- Define and evolve per-tenant SLOs and reliability models while reducing SLO budget burn.
- Design and implement automation, self-healing, auto-scaling, and other solutions that reduce operational toil.
- Improve customer observability, alert quality, scalability, and fault-tolerant design.
- Serve as an escalation point and participate in on-call, incident investigation, resolution, post-incident reviews, and customer bridge calls.
- Lead or contribute to design documents, code reviews, product strategy, roadmaps, and technical designs.
- Mentor engineers and teach Site Reliability Engineering practices that can be applied early in the development lifecycle.
- Partner with Mimir, Loki, and Tempo product engineering squads in an embedded model.
Requirements
- 8+ years of engineering experience, including 4+ years in SRE, customer reliability engineering, or production engineering.
- Strong Kubernetes experience in AWS, GCP, or Azure and familiarity with Helm, Terraform, or Jsonnet.
- Experience operating multi-tenant production systems and designing and implementing SLOs.
- Experience with one or more programming languages such as Go, Python, or Java.
- Experience with Linux operating system internals, networking, cloud storage, and scaling.
- Strong technical leadership, project leadership, mentoring, and cross-team partnership skills.
- Experience with incident response, post-incident reviews, troubleshooting, performance analysis, scaling, and failure-mode reasoning.
- Ability to work autonomously, communicate transparently, and collaborate deeply with product engineering teams.
Benefits
- 100% remote work arrangement for candidates in the UK, Sweden, Spain, or Germany.
- In-person onboarding.
- 30 days of annual leave per year, including 3 Grafana Shutdown Days, subject to local legislation.
- Equity and bonus eligibility, if applicable.
- Career growth pathways and a global, collaborative culture.
Tech Stack
Categories
DevOpsSite Reliability
About Grafana
Grafana Labs builds open-source observability tools and a managed SaaS, Grafana Cloud, used by engineering and SRE teams to monitor, visualize, and analyze telemetry. Its products include Grafana dashboards plus Loki (logs), Tempo (traces), and Mimir (metrics), offered as cloud subscriptions and enterprise software. Privately held and headquartered in New York, it serves customers such as Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce.